A fast-adapting, diligent Statistics and Information Technology graduate with excellent problem-solving skills, people skills, and a determination to excel. Dedicated and tech-savvy IT Support professional with good experience in providing technical assistance, troubleshooting, and maintaining IT systems. Proficient in diagnosing and resolving technical issues, with a focus on excellent customer service, and a solid understanding of computer systems, networking, and software applications. Passionate about leveraging technical expertise to enhance IT infrastructure and support organizational goals. Proactive, detail-oriented, and eager to learn new technologies to stay updated in the fast-evolving IT landscape.