Billy Manson Email & Phone Number

London, England, United Kingdom

Managing a team and smart meter fitters. Responsible for health safety and wellbeing of all direct reports. To maximize performance across multiple KPIs including, safety, customer service, SMICoP compliance, completion rates and productivity. Lead team through transition to meet ambitious Carbon Zero targets. Growing team to meet customer demand, from recruitment, interview, induction and deployment of new entrants to the business. Handling customer complaints to preserve customer trust, retention and brand reputation.

To assist building new team from the ground up in London to fulfil newly acquired contract with Bulb energy, interviewing new candidates and assesses technical competency for the role. Assessment and mentoring of apprentices prepping for independent work.