Billy Mitchell Email & Phone Number

Huntsville, Al, Us

Washington, Dc, Us

Arlington, Va, Us

•Provide system administration to high priority infrastructure/systems, servers and applications running a variety of operating systems/applications systems include Windows, VMware, Group Policy, and Active Directory. Install and configure systems, servers, workstations and peripherals. •Mitigate incoming Information Assurance Vulnerability Management (IAVM) Plan of Action and Milestones; and provide technical assistance to Information Insurance (IA) as needed.•Provide support to the Cybersecurity operations staff for resolving complex Cybersecurity issues, including but not limited to MacAfee Host-Based Security System (HBSS) and Multifactor/Public Key Infrastructure (MFA/PKI) implementation support, DoD Cyber Tasking Orders (CTOs), auditing, and incident response.•Create, update, and manage queries and dashboards pertaining to HBSS, ACAS, and related security tools. Install HBSS modules to all workstations and servers, and configure according to DISA requirements. Scan assets weekly using ACAS Nessus Scanner and mitigate discovered vulnerabilities.•Assist with Secure Technical Implementation Guides (STIG) and implement compliant systems design implementations also assist Information Assurance (IA) with SCAP scans.•Install and maintain VMware ESXI servers to meet DISA requirements to include security patches and version upgrades.

Falls Church, Va, Us

•Installing, modifying, troubleshooting and maintaining the worldwide data telecommunications network and ensuring the proper operation of associated data communications equipment; resolving all activities related to the acquisition, configuration, installation, and maintenance of PCs, and other end user computing devices; analyzing and troubleshooting all complex technical problems; and responding to customers on a variety of end user computing related questions.•Analyzing and defining network requirements; defining and maintaining network architecture and infrastructure; configuring and optimizing network servers, hubs, routers, and switches; analyzing and monitoring network workload, capacity and performance; diagnosing and resolving a variety of network problems; developing network backup and recovery procedures; installing, testing, maintaining, and upgrading network operating systems software; and ensuring the rigorous application of information security information assurance policies, principles, and perform windows audits on window OS systems. System repair of Windows 7 and 10 workstations.•Administration of user accounts granting and modifying permissions, account unlocks and encryption. Create user groups and access privileges and placing user in assigned group policy’s

San Francisco, Ca, Us

•Serves as support for file/print servers, Video Conferencing, network, Active Directory, SharePoint, Exchange, and VMWare environments. Provides top tier end user/desktop support for all systems and mobile devices. Installing servers in an enterprise class data center, including racking and cabling.•Systems server infrastructure planning, testing, deployment, operations, and maintenance including hardware troubleshooting and installation. Coverage of central region for Prologis from Chicago to Memphis TN.•Work with cross-functional IT teams and business sponsors to provide end user support, assist in IT projects and implementations, perform IT maintenance of all remote office locations, and maintains overall environment stability. Administer network services such as DHCP, DNS, NFS, LDAP, FTP, and SSH.•Systems server infrastructure planning, testing, deployment, operations, and maintenance including hardware troubleshooting and installation.

•Remotely assist both Tier 1 and Tier II personnel in resolving vulnerability issues on Servers and Workstations Systems. Resolve and test Server and Desktop vulnerability patching issues for each Month’s Microsoft Security Patch Change Orders•Ensure Servers and workstations systems conform to VA Baselines. Remediate and test solution implemented on specific vulnerabilities as directed by the Regional Director or Designee.•Continuously remediate and test solution implemented on security deficiencies on VA’s network infrastructure, database platforms, and Web application servers as identified in the VA NSOC’s Nessus scans•Use Nessus, SCCM, SCOM, and SQL reports and product logs to review and locate workstations and servers with inventory, deployment, patching, or other issues, then use provided scripts, tools, and vendor products to troubleshoot and resolve the issues and verity resolution.

Anchorage, Ak, Us

• Provide on-site desktop support for customers of Network Enterprise Center – Redstone (NEC-R). Resolve customer service request for various problems to include desktop network connectivity, desktop configuration, email, login and passwords, CAC/PKI and application support.• Printer, plotter, scanner, and digital sender support. This includes installation and configuration of new hardware, repairing connectivity problems on existing hardware, and troubleshooting configuration issues.

Houston, Texas, Us

Responsible for technical support activities associated with multiple client remote locations – community commercial leasing offices and regional offices. Person will be independently responsible for troubleshooting and resolving, or assisting in resolving, all IT technical issues associated with networks, computers, servers, printers, phones, and standard Microsoft and business applications. Some of the specific job responsibilities will include: • Primary support person for Corpus Christi, Houston, and Austin • Desktop computer hardware and software adds, moves, changes, and issues at community commercial leasing offices and regional offices• Printer support adds, moves, changes, and issues at community commercial leasing offices and regional offices• Assist in local and wide area network support including work with switches, hubs, and routers (wired and wireless)• Assist in resolution of basic phone and phone system issues and problems• Assist in resolution of basic business application issues and questions• Participate in analysis, design and development of various efforts to improve or upgrade the existing remote environment (network upgrades, desktop upgrades, etc.)• Maintain records / inventory of site information• Utilize enterprise ticketing system and time entry system to track and record support and development related activities.• Deploy company images with SCCM and utilize SCCM heavily within our environment

Houston, Tx, Us

System encryption and migration of workstations and laptops from Windows XP to Windows 7.

Bethesda, Md, Us

Operating system upgrades to MS Windows 7, MS Office 2010 and Outlook 2010Field Support for desktop users on location, and assisting clients remotely, using computer login tools.Given responsibilities as phone support technician for offsite or out of state users on TDY.Software and maintenance support for a variety of NASA and specialty group applications.Trio and Blackberry Support for NASA customers using Blackberry Enterprise Server and GoodLink for the Trio phones. Apple IPhones and IPad troubleshooting and network support.Research technical problems to provide immediate solutions.Mac desktop support for software, hardware and network connectivity issues.