Billy Perry Email & Phone Number

West Carrollton, Ohio

Franklin, Oh

Manage the workflow of the Auto Care Center ensuring work is completed by the technicians in a timely manner to satisfy customer needs. Accomplish all responsibilities for the Auto Care Center; Personnel, Merchandise, Staff Scheduling, Ordering, P&L, Coaching and Financials. Control all inventories and efficiency reports. Boost sales and performance. Deliver excellent customer service. Provide resolution of customer conflicts. Manage a team of 15 associates which include technicians, service writers and two other managers.

Greater Toledo Area

Managed complete operations and personnel for nine concrete plants. Was responsible for seven direct reports. Experienced with budget and P&L responsibilities. 30 plus years negotiating and working in a Union environment (Teamsters). Pro Actis purchase order system, Viewpoint financial system. DF3 inventory management system. Ensured all equipment was properly maintained. Developed a master plan for short and long term success. Conducted monthly managers meetings as well as monthly plant inspections. Was responsible for operations budget control for all costs related to labor, direct materials, production supplies and repair parts. Operated production under budgetary constraints. Proven ability to continuously improve operational costs and profitability. Oversaw operations to ensure processes were running smoothly and efficiently. Completed feasibility, preliminary scope and justification for CAPEX projects ensuring current and future facility requirements. Assisted with the management and control of scope and change. Assisted with the continuous improvement of service delivery best practices and tools.

Newport New, Va

Master'S, Public Administration In Political Science

Magna Cum Laude

Bachelor'S Of Science, Business Administration