Billy Phipps Email & Phone Number

Chicago

Provide first level support for internal clients. Work closely with users, answering their queries and raising development requests as they are presented, Monitoring & supporting batches and downstream feeds, Escalation and timely resolution of production issues, Liaise between users and technology teams, Analysis around new requirements or improvements to the current system, Develop and Maintain documentation for production processes as well as test, QA, and pre-production environments. Utilize UNIX and SQL skills to quickly access, triage, and correct systems issues according to business requirements and SLA (Service Level Agreements) for both internal and external customers.

Chicago

Monitor and support financial trading systems, troubleshoot system and UNIX script issues, Maintain Documentation and standard operating procedures for test and production environments. Daily maintenance of trading databases including table maintenance, addition, and deletion of data. Interfacing with developers to maintain UNIX Scripts, SQL Queries, file systems.

Greater Chicago Area

Conducting wellness checks and proactively monitoring the health of applications interfacing with the business to understand and prioritize application enhancements and defects communicating, escalating and reporting on key application metrics/trends, application availability and production issues. Coordinating with infrastructure support teams to ensure proper operations monitoring, capacity management and environment root cause analysis activities are conducted participation in application development projects to ensure application availability and support requirements are met, Production Metric Reporting. Technologies/Systems Used: UNIX IBM AIX, SQL Database support, Maintaining web based applications/services through interfacing with WebSphere and WebMethods TI(Technology Infrastructure). Production Day to day production support activities such as, incident and change management prioritizing, scheduling and coordinating the implementation of application enhancements/changes into production.

Greater Chicago Area

Interfacing HL7 message types to and from Ancillary Systems including Mainframe EDI (Electronic Data Interchange) transaction sets 810-Invoice Transaction, 820-Remittance, 834-Benefit Enrollment Form, 835-Electronic Remittance, 837-Healthcare Claim form, 850-Purchase Order, developing and maintaining UNIX AIX 5.3 scripts, Oracle Database integration and maintenance including SQL development and support, Developing Quovadx Cloverleaf Interface maps and Cloverleaf HL7 Message Setup/Monitoring, 24/7 production support during on-call periods. Creating weekly status, project, and error resolution reports to the Integration Team, Information Technology management, and Information Technology team leaders including metrics and systems status.

Greater Chicago Area

Development and maintenance of EDI (Electronic Data Interchange) maps and production support for document sets 204 (Motor Carrier Load Tender transaction), 210(Motor Carrier Freight Details and Invoice), 214(Transportation Carrier Shipment Status), 810 (Invoice), 820 (Payment Order/Remittance Advice), 850 (Purchase Order), 856 (Advance Shipment Notice) and 997(Functional Acknowledgment). Working with customers on production support and troubleshooting of above EDI documents. Microsoft BizTalk 2000-2006 EDI Maintenance and setups.

Greater Chicago Area

Programming EDI (Electronic Data Interchange) in multiple (Mainframe/UNIX/Windows) environments, including mapping, database interfaces, and customer interaction. Gentran for MVS, Mercator, Oracle Database, SQL (Structured Query Language). Day to day production support and maintenance of production and quality control environments. UNIX production support and maintenance and experience using both EDIFACT and X12 document sets for financial and banking companies.

Greater Chicago Area

Project Management - Migrating from GENTRAN for MVS (Mainframe) to Harbinger EDI Translator. SAP/Harbinger TLE Implementation for UNIX, Project integration - Mainframe/DOS Legacy system to SAP. Mapping/Troubleshooting 810 (Invoice), 820 (Payment Order/Remittance Advice), 850 (Purchase Order), 856 (Advance Shipment Notice), and 997(Functional Acknowledgment) document sets. Mainframe support of JCL (Job Control Language).

Greater Chicago Area

Developing and maintaining EDI(Electronic Data Interchange) document sets 810 (Invoice), 820 (Payment Order/Remittance Advice), 850 (Purchase Order), 856 (Advance Shipment Notice) and 997(Functional Acknowledgment). Gentran for MVS, Oracle Database, SQL (Structured Query Language). Using JD Edwards on an AS/400 platform. Working with customers on production support and troubleshooting of above EDI documents in a Mainframe environment.