AGC Networks / Black Box is a Global Technology Solutions Integrator. 3000+ Customers , 9+ CountriesUnified Communications, Cx Experience, Enterprise Networking (Wired, Wireless and SD-WAN), Data Center and Multi-Site Infrastructure, A/V, Cyber Security (CYBALT) and Digital Transformation and Advanced Applications.

As a Territory Account Manager for Avaya, I was responsible for Government, Education and Healthcare accounts within the state of Florida and the Carolinas.Industry Leading Premise and Cloud-based Technologies centered around:* Unified Communications* Customer Experience / Contact Center* Enterprise Networking (Wired and Wireless)

• Account management directing precision design and proven performance enabling clients to enjoy significant increase in productivity in all aspects of enterprise networking, telecommunications, and infrastructure related projects, including design, procurement, implementation, maintenance and support of local, metropolitan and wide-area networks.• Responsible for the cultivation, administration, and maintenance of the client relationship with State of Florida government entities with a… Show more • Account management directing precision design and proven performance enabling clients to enjoy significant increase in productivity in all aspects of enterprise networking, telecommunications, and infrastructure related projects, including design, procurement, implementation, maintenance and support of local, metropolitan and wide-area networks.• Responsible for the cultivation, administration, and maintenance of the client relationship with State of Florida government entities with a strong delivery of exceptional customer service characterized by mutual respect, understanding, and trust. • Manage all sales aspects of customer accounts.• Provide sales presentations to C-level executives and direct reports.• Responsible for all pre-sales aspects from end to end.• Identify opportunities for incremental sales and collaborate with cross-functional management teams to establish and execute strategies to improve account penetration, retention, and program revenue.• Manage client relationships and programs to ensure projects are on time, on budget, and meet client expectations.• Sales experience in STEPS, RFP, ERATE, MyFloridaNet (MFN). • Primary focus on relationship building in Avaya’s Government, Education and Healthcare sector in Florida. • Responsible for educating the State of Florida customers in satisfy business needs in attaining Avaya growth.• Strategically position and grow the Avaya brand within Hayes e-Government Resources for the State of Florida with a primary account management role in Department of Health. Additional account support dedicated to Department of Children’s and Family, Department of Transportation, Department of Education, Attorney General and Governor’s Office.• Strategically position Hayes in maintaining a focus on Local Government to include County and City entities as well as Primary, Secondary and Higher Education institutions.• Maintain close relationships with key decision makers. Show less

• Oversight of a comprehensive day-to-day Physician recruitment department supporting five hospital campuses and an extensive network of Primary Care, Specialty and Sub-Specialty physician practices.• Collaboration with Baptist Health Executive Leadership, growth and Strategic Planning staff, as well as Hospital Administrative Leadership on physician relations, recruitment and development. • Responsibility to Baptist at all levels: corporate, hospital and physician practices to assist… Show more • Oversight of a comprehensive day-to-day Physician recruitment department supporting five hospital campuses and an extensive network of Primary Care, Specialty and Sub-Specialty physician practices.• Collaboration with Baptist Health Executive Leadership, growth and Strategic Planning staff, as well as Hospital Administrative Leadership on physician relations, recruitment and development. • Responsibility to Baptist at all levels: corporate, hospital and physician practices to assist in the identification, recruitment and integration of physicians into the health system.• Led a single-person Recruitment department in the addition of 320-plus Physicians supporting varying specialties in Baptist Health.- Strategically assisted with the Evaluation and Execution of non-affiliated Physician practice acquisitions to include all aspects of medical practice management integration and Technology enhancement adoption. • Communicated ideas and goals clearly and is an effective listener. Ensured that information was effectively communicated and shared throughout the organization. Fostered constructive feedback.• Functioned as the primary sales and marketing contact for referring physician offices, strengthening physician relationships among Baptist Health, Baptist Health Service Line providers/specialists, community-based Service Line specialists, and primary care physicians (PCPs) in North Florida and South Georgia. • Acted as the communication link between Baptist Health, employed physicians and community-based Physician groups.• Maintained oversight of Baptist Physician Services medical staff and allied health professional credentialing to include Baptist Primary Care, Baptist Neurology, Jacksonville Orthopedic Institute, and Lyerly Neurosurgery. Show less

• Responsible for the day-to-day planning, coordination, and evaluation of all medical services activities.• Worked closely with clients, employment candidates, and company members to provide professional level services including identifying and implementing technology solutions, scheduling tests, researching results, data entry, filing, attending meetings, metrics, and problem solving.• Acted as subject matter expert in Occupational Medicine to facilitate timely and accurate response… Show more • Responsible for the day-to-day planning, coordination, and evaluation of all medical services activities.• Worked closely with clients, employment candidates, and company members to provide professional level services including identifying and implementing technology solutions, scheduling tests, researching results, data entry, filing, attending meetings, metrics, and problem solving.• Acted as subject matter expert in Occupational Medicine to facilitate timely and accurate response to Hospital Administrator and Sales team regarding process implementation.• Assessed established procedures and exercise consistent, independent, and sound judgment to recommend new or alternative processes.• Identified clinical facility locations with a goal of creating an occupational health network to meet client specific needs as identified.• Managed vendor relationships, including review of vendor pricing and timely service.• Demonstrated good organization, communication, and interpersonal skills to enable management of applicants’, clients’, and employees’ concerns in a professional manner.• Ensured departmental standard operating procedures and database accurately reflects current processes.• Worked in collaboration with Hospital Administrators to create and implement SOPs that effectively addressed clients’ needs and expectations. Show less

• Responsible for the day-to-day planning, coordination, and evaluation of all medical services activities associated with a leading Occupational Health multi-site Privately held Physician-owned medical practice • Worked closely with local businesses, insurance carriers and peer physician groups to provide exceptional and trusted medical care utilizing industry-leading technology solutions, testing and research •. Managed all staffing responsibilities to include Hiring Placement and… Show more • Responsible for the day-to-day planning, coordination, and evaluation of all medical services activities associated with a leading Occupational Health multi-site Privately held Physician-owned medical practice • Worked closely with local businesses, insurance carriers and peer physician groups to provide exceptional and trusted medical care utilizing industry-leading technology solutions, testing and research •. Managed all staffing responsibilities to include Hiring Placement and Professional Development•. Oversaw Billing Administration and Collections• Acted as subject matter expert in Occupational Medicine administration to facilitate timely and accurate response to Physician Owner and Medical Staff regarding process implementation.• Assessed established procedures and exercise consistent, independent, and sound judgment to recommend new or alternative processes.• Identified clinical facility locations with a goal of creating an occupational health network to meet client specific needs as identified.• Managed vendor relationships, including review of vendor pricing and timely service.• Demonstrated good organization, communication, and interpersonal skills to enable management of applicants’, clients’, and employees’ concerns in a professional manner.• Ensured departmental standard operating procedures and database accurately reflects current processes.• Worked in collaboration with Physician Practice Owners and Medical Staff to create and implement SOPs that effectively addressed clients’ needs and expectations. Show less