Key Account Manager
CurrentCurrently focused in Manufacturing, Healthcare, and Consultant-Driven Business verticals. Ensures good awareness of complete corporate account sales and customer service plans across the entire Chem-Aqua target market. Utilizes excellent communication skills and technical knowledge to navigate a complex web of personalities to find commonalities that help create win-win scenarios. Focused on company revenue growth and increasing profitability. Works within a team structure to ensure good awareness of complete corporate account sales and customer service plans across the entire Chem-Aqua target market. Maintaining and growing existing corporate accounts in the Manufacturing and Consultant-Driven Business portfolio. Maintain relationships with contacts in business portfolio of existing locations as well as at the corporate level. Encourage and assist local sales reps and managers with opening new locations of portfolio accounts. Guard the reputation of Chem-Aqua as a high quality service provider/partner within the target organization. Ensure technical competence of field representatives and that ROI opportunities are identified and properly communicated. Review FSR compliance and written reports. Contact field management to address quality and compliance issues. Up-sells value added opportunities in existing locations and corporate accounts. Conduct account reviews with corporate customers and related Sales Managers. Identify new prospects to develop into corporate accounts. Primary focus being boiler, cooling, wastewater, and odor control applications in manufacturing, healthcare, and consultant-driven business verticals. Target and assist in closing individual locations when appropriate.