William Tisko, Pmp, Csm Email & Phone Number

Mobile, Al, Us

- Led a strategic initiative to implement a company-wide price increase, coordinating efforts across Marketing, Sales, Finance, Legal, and Operations teams. Developed a comprehensive project plan, facilitated high-level team collaboration, and achieved a successful rollout with minimal customer attrition and a 15% boost in revenue.- Project managed the design and development of a customer portal integrating ServiceNow and Salesforce platforms, enhancing user experience and operational efficiency. Oversaw the project lifecycle from conception through deployment, including requirement gathering, design, development, and user acceptance testing.- Served as Scrum Master for a development team focused on creating a new user interface with CMDB integration. Implemented Agile methodologies to ensure timely delivery of features, managed sprint planning, daily stand-ups, retrospectives, and backlog grooming, resulting in a 30% increase in deployment efficiency.- Provided regular, detailed updates to executive-level stakeholders, effectively communicating project status, risks, and strategic insights. Visual dashboards and performance metrics were used to ensure transparency and support data-driven decision-making processes.- Employed vital risk management techniques to preempt potential issues, enabling projects to remain on track and within budget and enhancing stakeholder satisfaction and project outcomes.- Utilized Jira boards for project management, tracking tasks, user stories, and bugs, improving project visibility and team coordination.

- Facilitated the adoption of Scrum methodologies across construction projects, ensuring faster and more transparent delivery of project milestones by improving communication between engineering, procurement, and site teams.- Successfully led Agile transformation for 5+ cross-functional construction teams, reducing project delays by 35% and increasing overall productivity.- Facilitated the seamless integration of software tools like CRM and Microsoft Project into construction project management, enabling real-time tracking of tasks, resources, and site progress.- Managed stakeholder expectations effectively by establishing a clear working agreement with the developers, resulting in a positive, successful development life-cycles. - Facilitated daily team meetings, strengthened trust between team members, and led to clearly defined goals and self-managed teams. - Facilitated forecasting to establish timelines for product development by utilizing tools and roadmaps, leading to 60% more efficient and profitable products.

- Coached construction and site managers on Agile principles and servant leadership, fostering a culture of accountability, self-organization, and continuous improvement across multi-disciplinary teams.- Managed multiple federal and state projects with organizations such as the US Army Corps of Engineers, Department of Environmental Protection, and Fish and Wildlife Services.- Facilitated daily team meetings, strengthened trust between team members, and led to clearly defined goals and self-managed teams.- Partnered with key stakeholders, including architects, site engineers, and project owners, to ensure alignment of project goals with Agile processes, leading to a 15% improvement in client satisfaction.- Developed and maintained a project backlog for high-priority construction initiatives, improving backlog visibility and stakeholder satisfaction by aligning deliverables with client expectations.- Introduced Kanban boards and visual workflow tools to improve transparency and tracking of material delivery and labor scheduling, resulting in a 20% reduction in project bottlenecks.

- Facilitated a new LMS through the SDLC, which led to an increase in end-user experience by 45%.- Coached academic departments and student project teams on Agile principles, resulting in enhanced team accountability, self-management, and goal alignment.- Mentored educators and administrative staff, cultivating Agile mindsets that facilitated improved curriculum delivery and student outcomes.- Partnered with leadership to integrate Agile methodologies into student-centric project-based learning, contributing to a 15% improvement in student engagement and performance.- Cross-trained multiple Agile teams, resulting in improving the culture of the team and company.- Delivered coaching and conflict resolution for team members, leading to the development of a more cohesive team.

Bartow, Florida, United States

- Collaborated with developers and the product owner to ensure software functionality, delivering rigorous testing and research that enhanced product quality.- Led the design and delivery of multiple training sessions for a county-wide student ERP system, directly contributing to a smooth and successful software launch.- Facilitated stakeholder and end-user adoption by creating comprehensive documentation to support the widespread rollout of new software applications.- Delivered cross-training programs to over 1,200 county employees, certifying them in Microsoft Office, SAP, and Student Information Systems (SIS), significantly improving organizational competency.- Served as a key member of the Technology Help Desk, providing critical support to the 26th largest school district in the nation, ensuring consistent technology operations.

Master'S Degree, Leadership

Bachelor'S Degree, Leadership