Responsible for the office management of a financial firm consisting of 35 registered representatives, 30 brokers, and 7 staff members on a daily basis to ensure the highest quality of customer service is provided to current and potential clients. Duties consisted of managing the staff, overseeing all aspects of information technology within the office, supervising all incoming and outgoing mail, bill payment, development and management of presentations, notarial acts, and managing all aspects of compliance with regards to regulatory guidance as required by Finra and the SEC.

Recently, I was accountable for the morale, welfare, safety, and quality of life of more than 16K soldiers, department of the army civilians, and family members spread across 10 different installations throughout Italy. By leveraging strong people leadership skills, I directed a team of 1100 personnel, comprising military, department of the army civilian, and host nation workforce. Moreover, supervising overall routine operations of all directorates, departments, and staff, comprising 33 military officers and enlisted, 497 army civilians, 354 non-appropriated fund workers, and 277 host nation professionals, responsible for exceptional services delivery to the Garrison. My role was to keep the unit and the commander informed of comprehensive knowledge of army operations, regulations, policies, and procedures through planning and execution of operations, training, and real-world contingencies. I have gained specialization in managing the formulation of the army-directed army barracks management strategies. More practically, I have been actively involved in guaranteeing the proper functioning of garrison operations centers' automated information support and database systems.While I acted as a lead advisor for the Garrison Commander, I implemented the quality-of-life measures while executing a budget of $155M+. I have provided vital support in managing the installation space management and soldier/family programs this required extensive coordination with all tenant units. This was required from me to strategize and execute all ceremonies conducted by the United States Army Garrison Italy (USAG). I was known for dealing with various matters – formal diplomatic customs, courtesies, and etiquette for distinguished visitors. This was my role to deliver operational excellence during programs, reduce service requirements, and raise community participation rates by cooperating with higher echelon leaders.

During this tenure, I have managed 125+ Cadre and a civilian. Moreover, coached more than 6K initial entry soldiers annually. I have acted as a commander's senior enlisted trainer and spokesperson, where I was responsible for setting up and enforcing policies and standards. For this company, I have managed Battalion's performance, care, conduct, and appearance. One of my key responsibilities was overseeing all facets of itineraries development/execution, protocol at ceremonies, events management and sequence, arrival/departure coordination, facilities equipment maintenance, and support personnel leadership. During this tenure, I held the responsibilities for staff's coordination for transportation, billeting, itineraries, social functions, and all other support needs for distinguished visitors as required.The core focus of my role was supervising and managing the training program that enabled 6K+ soldiers to complete the training program annually. Moreover, responsible for the development of the supplemental training program as an additional project to increase the strength and endurance of the same soldiers and prepare them for their future service to the nation. I have successfully coached 20 senior drill sergeants, 60 drill sergeants, and numerous soldiers during field training exercises. My role was to plan, organize, and chair all military and civilian ceremonies conducted by the 3-39th Infantry Battalion.

As a Student Senior Advisor / Master Sergeant, I have formulated and implemented mentorship strategies. Furthermore, I have introduced advanced processes for streamlining decision-making. At the United States Army Sergeants Major Academy, I have performed key routine tasks, including developing subordinate leaders and applying ethical leadership principles in an organization. The key responsibilities during this tenure, include negotiations and mediations, information management, and senior leadership coaching. I have developed and onboarded joint operations task force, in addition to evaluating and improving performance. With the utilization of strong analytical skills, I have assured and maintained compliance of routine operations with military protocol and etiquette.From primary details to the biggest decision-making, I have prepared, negotiated, and developed support agreements with foreign governments. Successfully received appreciation from peers and leaders for exceeding course standards with an overall grade point average of 97%. By leveraging strong oral and written communication skills, I have drafted superbly organized, logical, and correctly formatted assignments.

As a Personnel Supervisor / First Sergeant, I led the responsibilities for unit's health, welfare, morale, and discipline for a 131-man infantry company. Senior leadership selected me for performing and completing overall day-to-day administrative activities within the unit. One my key responsibilities includes ensuring soldier readiness through development and training. I have offered exceptional advice and suggestions to the commander to deal with personnel and training issues.Demonstrating leadership expertise, I have controlled unit property worth $10+. With a keen focus on accomplishing operational excellence, I have directed routine operations of an austere military outpost comprising 165 personnel across multiple organizations. For driving improvements in regional security and quality of life for the local populace, I nurtured robust working relationships with a non-governmental organization. The top management recognized me for managing and executing the extraction of a camera with $5M+ worth by helicopter.

I was appointed to serve as a personnel supervisor and first sergeant for a 30-man ranger instructor company. This was my role to deliver executive-level assistance to the commander in supervising company operations, soldier's welfare, and training of ranger students in the U.S. Army's premier leadership school. By utilizing strong strategic planning skills, I have prepared work schedules, resulting in exploring maximum opportunities for the student’s performance improvements.As a chief instructor for the unit equipment valued at $250K, I have reviewed all periods of instruction and certified all enlisted instructors. My focus was on training and development of 1.2K ranger students with over 11 training cycles annually. During this tenure, I have led a risk management program for mitigating daily training during high-risk training events. As a subject matter expert, I have handled all high-risk parachute operations through utilization of strong problem resolution skills. I have gained specialization in training more than 100 personnel on properly executing high-risk parachute training events using Army helicopters. To drive strict regulatory compliance within the department, I have enforced procedural and regulatory guidance.