Weshoot Experience
Weshoot Experience
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Billy Yates Email & Phone Number
Weshoot Experience
at
Weshoot Experience
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✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Weshoot Experience
Role
Weshoot Experience
Location
Beachwood, New Jersey, United States
Who is Billy Yates? Overview
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Quick answer
Billy Yates is listed as Weshoot Experience at Weshoot Experience, based in Beachwood, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Billy Yates.
Billy Yates previously worked as Tier 1 Server Engineer at Commvault and Sr Redisdent Tech at Staples. Billy Yates studied at Servfast Computers, Llc.
Profile bio
About Billy Yates
With extensive experience in IT Support and Engineering, I've dedicated my career to solving complex technical challenges and delivering exceptional service. From reducing Commvault customer costs through expert capacity licensing insights to optimizing data storage for efficiency, my passion lies in driving impactful, client-focused solutions. I thrive in high-pressure environments, adeptly managing support tickets and troubleshooting critical issues with a hands-on, detail-oriented approach. My background spans retail, business, medical, and personal tech support, and I’m continuously inspired to learn and innovate.Core ExpertiseIT Support | Troubleshooting | Root Cause Analysis | Preventative Maintenance | Microsoft CRM | Capacity Licensing | Escalation Management | Data Optimization | Customer Service | Team Leadership | Sales & Strategic Planning | Storage Policy Configuration | Deduplication TechniquesI’m excited to connect with professionals who share a passion for technology and impactful problem-solving. Let’s drive innovation and efficiency together!
Current workplace
Billy Yates's current company
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Weshoot Experience
3 roles
Billy Yates work experience
A career timeline built from the work history available for this profile.
Tier 1 Server Engineer
Managed and oversaw customer support tickets using Microsoft CRM software to ensure timely resolutions. Effectively troubleshot customer software issues through various methods: Conducted comprehensive log reviews to identify root causes. Reproduced issues in a virtual lab as well as in the customer's live environment for accurate diagnostics. Researched and analyzed previous cases with similar problems to leverage past solutions. Escalated cases when necessary to ensure swift resolution and customer satisfaction. Delivered tailored knowledge transfer to customers through personalized training sessions and detailed documentation. Maintained clear and consistent communication with customers regarding progress and inquiries via phone, email, remote sessions, and CRM updates.
Apr 2017 - Nov 2024
Sr Redisdent Tech
Former full time, now part time computer technician and sales associate. Troubleshoot issues with customer's PC's. Assess customer needs to provide quality service with repairing their systems or helping them replace their systems.
Feb 2009 - Apr 2017
2 education records
Billy Yates education
Education record
Servfast Computers, Llc
Education record
Toms River High School East
FAQ
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Quick answers generated from the profile data available on this page.
What company does Billy Yates work for?
Billy Yates works for Weshoot Experience.
What is Billy Yates's role at Weshoot Experience?
Billy Yates is listed as Weshoot Experience at Weshoot Experience.
Where is Billy Yates based?
Billy Yates is based in Beachwood, New Jersey, United States while working with Weshoot Experience.
What companies has Billy Yates worked for?
Billy Yates has worked for Weshoot Experience, Commvault, and Staples.
How can I contact Billy Yates?
You can use AeroLeads to view verified contact signals for Billy Yates at Weshoot Experience, including work email, phone, and LinkedIn data when available.
What schools did Billy Yates attend?
Billy Yates studied at Servfast Computers, Llc.
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