Billy Berg Email & Phone Number

Fruitland Park, Florida

-Build professional relationships with the customers to gain loyalty and advocates-Document the customer's concern clearly for the technician to diagnose effectively and efficiently-Maintain a working relationship with local businesses to grow the commercial business in service and sales-Responsible for following proper warranty procedures and protocols-Sell the recommended services and repairs to the customer, between $90,000 and $140,000 a month in total sales-Maintain Commercial accounts averaging over $35,000 a month-Assist with Car Talk Radio Show on WQBQ 1410 AM-2013, 2014, 2015, 2016, 2017 Service Advisor Annual Requirements met through Chrysler Academy

Oxford, Florida

-Coach Host/Hostess with their home shows-Assist with the Leadership Team with trainings-Motivate consultants by showing them the positive opportunities from the different challenges-Create displays for shows and meetings

The Villages, Fl

-Supervised, coached and developed employees as well as the assistant managers-Created an efficient and productive working environment- Assisted with community Health Fairs, and the American Cancer Society's Relay For Life event-Created plans for a smooth reconstruction transition from one holiday to the next holiday-Maintained great in-stock condition of the advertised, everyday, and seasonal items-Improved customer relations by taking care of the customers; resolving complaints and issues in a timely manner and exceeding their expectations-Interpreted reports, created and executed plans to improve on the opportunities-Selected to be part of the Happy Harry's transition team-Built professional relationships with local businesses and non-profit organizations-Initially hired as part of the Management in Training program, promoted to Executie Assistant Manager in June 2004, and then promoted to Store Manager in May 2007

Lady Lake, Florida

-Event Chair for the Relay For Life of Lady Lake 2011 and 2012-Relay For Life is an 18hr fundraising event for the American Cancer Society that brings awareness to the community of their services and programs, and most importantly celebrate the lives of the cancer survivors and remember those that ran out of time in their battle against cancer-Organized and manager the committe of 10-20 local volunteers-Worked with the Town of Lady Lake and local businesses to sponsor and/or donate their services to the Relay For Life of Lady Lake event-Increased National Team Partner teams-Doubled the amount of teams that remained active during the entire event-Decreased the expenses by asking local businesses for the needed donations (survivor dinner, door prizes, snacks for Team Parties, location for Team Parties)-Worked with the Community Representative of the American Cancer Soceity to assure that standards and best practices were being followed

Lake Buena Vista, Fl

Park Greeter - Welcomed and assisted guests through the turnstilesParade Audience Control - Created Magical Moments with guests while waiting for the parade and keep guests safe during the parades on Main Street