Engineer
Current• Proficiency in deploying and managing virtual machines using ESXi for both Redhat and Windows operating systems.•Investigate and mitigate phishing attacks leveraging Microsoft Defender's robust security measures• Experience in providing end-user support and managing IT requests through a ServiceDesk system, demonstrating strong customer service and communication skills.• Knowledge of system installation, configuration, and monitoring of hardware and software, including cloud, on-premise, and SaaS environments.• Proven ability to maintain the day-to-day operation of business systems, including updating, patching, and ensuring cyber-security protocols are in place.• Strong understanding of network management and configuration, including troubleshooting connectivity issues, ensuring data integrity and availability, and monitoring network performance.• Experience assisting in security administration activities, such as user provisioning, access control, endpoint management, threat prevention, and networking maintenance, demonstrating your understanding of security principles and practices.• Proficiency in administering Office 365, including configuring mailboxes, distribution groups, and calendar permissions, demonstrating your experience with cloud-based productivity tools.• Experience administrating Active Directory, including creating new users, processing leavers, resetting passwords, and managing group policies, showcasing your knowledge of Windows-based environments and directory services.
