Billye Carter Email & Phone Number

Elkin, North Carolina, United States

Billye Carter, Technology & Marketing Specialist, is guardian of our brand. She leads all things marketing and technology for Creative EDC, including our social media services. She fiercely protects the firm’s brand, which she has helped develop over her eight years with the firm.Billye leads Creative EDC’s marketing, e-marketing, social media, database management, all outreach, and technology. She ensures that our final deliverables visually convey the goals and results of the project. She also makes sure that the presentations we give are memorable. She is the graphic genius behind our blogs. Billye manages all of Creative EDC’s technology, including our websites: www.creativeedc.com, www.creativesiteassessment.com, www.creativecec.com, www.certifiedindustrialbuildings.com, and www.ncedamentornetwork.com. Billye was key in the development of Creative Site Assessment, the first online site assessment tool in the country. Beyond her marketing and technology expertise, Billye is best known by the women in economic development for organizing the annual Women’s Economic Development Network Learn and Lean Forum.

Elkin, Nc

Elkin, Nc

Responsible for supporting all staff's scheduling needs. This included maintaining appointments for six staff personnel and managing each employees 'wait' list. Provided customer service support for all customers and clients entering the Spa in addition to phone support. This included scheduling appointments, answering questions about Spa services, retail sales of all Spa products, and customer returns.Created and maintained all weekly payroll reports as well as provide the information to management for review and approval. Created and maintained all month end reporting for Spa profit reporting, month end payroll tax reporting. Lead project manager for all Spa projects. Some projects included creating and documenting policy and procedures for the Spa, establishing candidate interview procedures and coordinating continuing education for all staff personnel. Responsible for all retail inventory management. This included creating product orders, adding inventory to sales system, stocking all retail displays. Responsible for researching markets for new hair care products and enhancing relationships with existing suppliers.

Responsible for supporting Merchandising's strategic direction of electronic data synchronization by facilitating, prioritizing and providing support to the Product Content Management Program and application.Initiate the addition of new functionality for the Product Content Management application.Document all business requirements for new Product Content Management initiatives, analyze all requirements to be included in these initiatives and present recommendations to Product Content Management and IT management for implementation. Responsibilities also include scanning and identifying external environmental issues that impact Merchandising and other groups, as well as being knowledgeable of industry trends and business issues to drive project proposals when needs are identified.Coordinate and oversee the evaluation and facilitation of business initiatives across business areas that impact Product Content Management and Merchandising.Plan, develop and manage multiple projects that relate to the Product Content Management applicationEvaluate the technology solutions that relate to the Product Content Management ApplicationServe as a subject matter expert for Product Content Management and data synchronization throughout the company.

Consult with the Solutions Delivery Group to complete all Product Content Management software design documents. Review and approve to management all Product Content Management software design documents. Help resolve development issues or questions on a daily basis for creation of the Product Content Management Solution.Plan and Perform User Acceptance Testing for releases of the Product Content Management Solution.Respond to other internal departments' questions about PCM, industry standards, global commerce initiatives.Communicate proactively with Merchandising and other internal groups. Educate and inform internal users of Product Content Management functionality.Responsible for analyzing new and emerging product data attributes to determine their impact on the Product Content Management system. Identify gaps or areas of impact and effectively communicate those findings to management Represented Lowe's on Industry Standards Committees, within the Global Data Synchronization Network.

Product Content ManagementGather and document current workflows for Item Creation and Maintenance of the Legacy Item System.Create new business requirements as a result of the organization adopting the EAN.UCC Data Synchronization standard.Create and document the future state workflows for all users for a new item creation and maintenance system that will utilize the EAN.UCC Data synchronization standard. Responsible for analyzing the product data currently being collected by Lowe's and determining the full set of product data attributes that will be required Work closely with Merchandising, Marketing, Logistics and Store Operations to insure all data needs of those organizations will be accurately represented in the new Product Content Management Solution.Work closely with the MIS team to insure that the data needs are translated into system functionality.A member of the VICS Hardlines eCollaborative Commerce Committee. Participated with the AHMA in regards to Item Synchronization Implementation Guidelines.