Billy Chan

Billy Chan Email and Phone Number

Seasoned Marketing Professional - Strategy, Acquisition, Loyalty, Product Management with Strong Analytical Background @ The NPD Group
port washington, new york, united states
Billy Chan's Location
New York City Metropolitan Area, United States
About Billy Chan

Seasoned, results-driven marketing professional with strong analytical background. Over 15 years of business experience in marketing, finance, project and client management in Fortune 100 companies. Strong ability to leverage fact based approach to marketing ensuring positive profitability and strong ROI.Specialties: Direct marketing. Loyalty marketing. Acquisition marketing. Product management. Acquisition strategy, early engagement, and lifecycle management. Channel management. Rewards program and partnership management. Segmentation. Project management. Customer research. Client management. Agency and campaign management. B2C and B2B marketing experience. Forecasting. Budgeting management. Vendor management. Creative strategy and testing.

Billy Chan's Current Company Details
The NPD Group

The Npd Group

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Seasoned Marketing Professional - Strategy, Acquisition, Loyalty, Product Management with Strong Analytical Background
port washington, new york, united states
Website:
npd.com
Employees:
1780
Billy Chan Work Experience Details
  • The Npd Group
    Director, Loyalty & Engagement
    The Npd Group Jun 2018 - Present
    Port Washington, New York, United States
  • Consumer Reports
    Marketing Manager
    Consumer Reports Mar 2017 - May 2018
    Greater New York City Area
  • Citi
    Marketing Consultant – Digital Wallets
    Citi Mar 2016 - Feb 2017
    Greater New York City Area
    Conducted consumer research to define value proposition, marketing message and benefits hierarchy for launch of Citi proprietary digital wallet. Partnered with creative agency to develop product positioning, messaging and marketing assets for acquisition and early engagement.
  • American Express
    Senior Marketing Manager - Acquisition
    American Express May 2011 - May 2015
    New York, Ny
    Manage acquisition strategy for American Express Personal Savings online banking product across multiple acquisition channels – Direct Mail, Email, Print Media and Online affiliate marketing. Develop strategies to maximize channel effectiveness, including formulating and executing test and learn agenda, and optimizing activities across all managed channels. Define key metrics of success. Manage multiple internal & external agency relationships. Oversee multi-million dollar marketing budget. Optimize investment strategies to maximize ROI. Lead team of two direct reports.
  • American Express
    Senior Manager - Segment Marketing And Strategy
    American Express Mar 2008 - Apr 2011
    Formulated strategies to drive segment revenue growth. Leverage analytics to identify and size incremental growth opportunities. Developed strategy to drive acquisition and increase retention for Corporate Platinum Card. Led creation of digital marketing roadmap to transform the cardmember experience to drive engagement and track behavior to develop targeted relevant customer communication. Led team to create value proposition for Global Client Group segment to build loyalty and entrench existing clients and to win new business.
  • Citigroup - Citi Cards
    Vp - Program Manager - Product Management
    Citigroup - Citi Cards Nov 2006 - Feb 2008
    Managed largest company-branded credit card portfolio which generates over $20 Billion in Sales & over $800 Million in EBIT. Developed marketing communication strategy utilizing customer life-cycle management principles to increase usage and sales engagement for existing customer base.
  • American Express
    Senior Manager - Loyalty Marketing - American Express Open
    American Express May 2004 - Nov 2006
    Managed Membership Rewards Program for OPEN small business customer base. Led cross functional effort to develop profitability-based targeting model for reward program enrollment. Developed and executed multi-treatment and multi-channel customer marketing strategy to test effectiveness of model. Managed major airline and telecommunication partner relationships for OPEN small business customer discount program. Developed marketing strategies to increase charge volume for program partners and to leverage partner relationships to drive customer charge volume for OPEN.
  • American Express Tax And Business Services
    Senior Consultant
    American Express Tax And Business Services Mar 2003 - Mar 2004
    Developed and utilized financial models for the valuation of private companies, intangible assets, and shareholder equity using standard valuation methodologies (Discounted Cash Flow Analysis, Capitalized Cash Flow Analysis, Market Multiple Analysis, and Transaction Analysis).
  • Catalina Marketing Corp.
    Business Development Manager
    Catalina Marketing Corp. Sep 2002 - Mar 2003
    Consulted with consumer package goods clients to identify strategic marketing opportunities. Developed and presented targeted marketing strategies to support identified opportunities. Managed client relationship with major consumer package good company to expand relationship and increase revenue for the company.
  • Johnson & Johnson
    Strategic Marketing Intern
    Johnson & Johnson May 2001 - Jul 2001
    Conducted strategic analysis of key global competitors; presented findings, addressed future implications and recommended strategies to senior management. Analyzed professional marketing programs around the world to develop best practices and program proposals for new and existing markets in order to gain professional endorsement of product. Led team to develop design options for globalization of product packaging.
  • Pricewaterhousecoopers
    Senior Associate - Corporate Value Consulting
    Pricewaterhousecoopers Jul 1997 - Jun 2000
    Prepared proposals, interviewed company management, and wrote comprehensive reports for valuation consulting engagements. Presented findings to senior management. Managed day-to-day client relationships as project team lead for multiple concurrent engagements. Supervised team of 4 on the valuation of 10 Asian financial entities used by a major financial institution as part of $9 billion acquisition. Performed industry analysis to determine the appropriate comparable companies to utilize for valuation models.

Billy Chan Skills

Strategy Segmentation Analytics Marketing Strategy Competitive Analysis Product Management Business Development Marketing Direct Marketing Marketing Communications Management Customer Acquisition B2b Marketing Email Marketing Analysis Project Management Roi Management Roi Optimization Loyalty Marketing Customer Lifecycle Management Direct Mail Campaigns Affiliate Marketing

Billy Chan Education Details

Frequently Asked Questions about Billy Chan

What company does Billy Chan work for?

Billy Chan works for The Npd Group

What is Billy Chan's role at the current company?

Billy Chan's current role is Seasoned Marketing Professional - Strategy, Acquisition, Loyalty, Product Management with Strong Analytical Background.

What is Billy Chan's email address?

Billy Chan's email address is bi****@****hoo.com

What is Billy Chan's direct phone number?

Billy Chan's direct phone number is (800) 333*****

What schools did Billy Chan attend?

Billy Chan attended New York University - Leonard N. Stern School Of Business, University Of Michigan - Stephen M. Ross School Of Business.

What skills is Billy Chan known for?

Billy Chan has skills like Strategy, Segmentation, Analytics, Marketing Strategy, Competitive Analysis, Product Management, Business Development, Marketing, Direct Marketing, Marketing Communications, Management, Customer Acquisition.

Who are Billy Chan's colleagues?

Billy Chan's colleagues are Donna Demarzo, Qamar Iqbal, Akhilesh Dubey, Angelo Palma, Aydan Schaber, Agnes Moineau, Philippe Cabin Saint Marcel.

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