Billy K. Email & Phone Number

Dallas/Fort Worth Area, Chicago & Indianapolis

Provide policy guidance, risk management audits and investigation support multiple Omni Hotels: Omni Dallas Convention Center Hotel, Omni Ft. Worth, Omni Las Colinas, Omni PGA and Omni Frisco, Dallas Cowboys Training Center. Oversee safety and security for over 4000 rooms. In the past year reduced worker’s compensation incident rate and costs by 25 percent compared to previous year's numbers. Received 100 percent corporate risk assessment audit results for 2016-2021. Loss Prevention Team, Omni Dallas, achieved the highest employee satisfaction survey . I closely work with the Dallas Police Department, State Troopers, Homeland Security, U.S. Secret Service, F.B.I. and advanced security teams, coordinating numerous functions for U.S. State Governors and Senators, directing, overseeing and providing security for current and former Presidents of the United States, dignitaries and high-profile celebrities for VIP functions up to 5000 guests. I am responsible for providing safety and security training for up to 1200 hotel associates. Part of my duties are to ensure/comply with all local, state and federal laws and regulations, maintaining constant compliance with OSHA standards. Manager of the 3rd quarter 2020 and Manager of the Year 2020.

San Antonio & Austin, Texas And Atlanta, Georgia

Provided policy guidance, risk management audits and investigation support for internal and external guests, for seven (7) Omni Hotels, located in San Antonio and Austin, Texas, as well as The Omni CNN Center, Atlanta, Georgia. Oversaw Loss Prevention, Safety and Security at Omni La Mansion del Rio and Mokara Hotel and Spa. Ensured the safety and security of guests and employees. Trained associates to comply with all corporate guidelines, local, state, federal laws and regulations, regarding emergency management, loss prevention, safety and security. Oversaw staff of 15 officers, 3 supervisors and 1 Assistant Director. Provided security for numerous celebrities, politicians and dignitaries. Served as liaison with local law enforcement through San Antonio Police Department’s BATNET and Security Directors Network. Creator and Chairman of the highly successful Safety Survivor (Safety Incentive Program). La Mansion del Rio recently celebrated (April 1, 2016) 1000 days without a lost-time injury. Loss Prevention department scored the highest AES (Associate Engagement Survey) scores of any department for 2012 and 2013. Achieved a score of ninety eight (98) percent for the Risk Assessment Audit for 2012 and a ninety nine (99) percent score for 2013. Manager of the 4th Quarter 2012. Manager of the Year 2015.

Orlando, Florida Area

Assisted the Director of Loss Prevention, to ensure the safety and security of guests and team members for a 2265 room complex resort. Trained associates to comply with all corporate guidelines, local, state, federal laws and regulations, regarding emergency management, loss prevention, safety and security. Interviewed, trained, supervised, counseled, scheduled, processed payroll, reviewed reports and evaluated staff of 65 security officers, 6 supervisors and 3 managers. Served as liaison with local law enforcement and lead investigations of accidents, thefts and property loss.

Vail, Colorado

Ensured proper, efficient and profitable functioning of the Front Office, which includes all resort’s staff on the overnight shift. Supervised overnight bellmen, In-Room-Dining, Culinary, Security, Valet, Engineering and Housekeeping staff. Clarified duties and responsibilities of overnight resort colleagues and ensured that work processes were in logical order. Ensured proper staffing at all times. Guaranteed that legendary quality standards, policies and procedures were properly understood and followed through. Controlled and analyzed departmental costs to ensure performance within budget. Handled tactfully all guests’ complaints, opportunities and comments, relating to the resort. Founder and Chairman of the award-winning Arrabelle Safety Committee. Ensured that night audit functions were completed efficiently. Monitored life safety systems for the security of hotel guests, employees and assets. Certified in CPR, First-Aid and automated defibrillator. Creator and Chairman of the Arrabelle Safety Committee. The Arrabelle was presented with The EPIC award for Best Safety Performance in 2008 and 2009. The Arrabelle was selected as Top Property for Safety and Risk Management due to the outstanding efforts of the Safety Committee.

Las Vegas, Nevada

Managed physical security of facilities, staff and equipment. Other duties included the planning and directing of the environment against fire, theft, vandalism and unauthorized/illegal activity. Also managed estate security personnel, analyzed incident reports, implemented corrective actions, controls and procedures. Performed risk assessments, inspections and implemented countermeasures as necessary.

Lake Las Vegas, Nevada

Directed Loss Prevention/Security and Safety Services for 349 guest rooms, stand-alone world-class spa for ultra-luxurious 5 diamond resort at Lake Las Vegas, Nevada. Prevented losses, reacted to security/safety incidents, instructed employee safety training programs, conducted safety drills and documented safety/security incidents. Ensured compliance with all local, state and federal laws regarding safety, training, building, health, fire codes and alcohol permits. Knowledgeable in all aspects of security/safety procedures and trends regarding local criminal activities and innkeeper liability laws. Directed crisis management team, Captain of Fire Brigade, Safety Committee Chairman, Certified Manager on Duty and Certified Alcohol Awareness Trainer. Reduced employee and guest liability loss rate to one of the lowest in all Ritz-Carlton’s 2003 - 2006. Creator of employee safety program (Safety Survivor) which was nominated for prestigious Cobalt Ritz-Carlton best practices award 2005. The Loss Prevention department scored 95 percent in corporate audits during my first 2 years at the hotel. Achieved 97 percent on 2005 and 99 percent on 2006. Highest employee satisfaction for years 2003 - 2006. Safety Committee Chairman and OSHA coordinator. Insurance claims coordinator for workers compensation and general liability. Coordinated security for numerous celebrities, dignitaries’ events. Represented The Ritz-Carlton at Police Chief and Homeland security meetings. Safety Trainer for staff of 500 employees.

Coordinated all emergency operations for ultra-luxurious 5 Diamond resort and spa in a 50 story high-rise by leading, controlling all available resources for the Director of Security. Supervised, scheduled and processed payroll for staff of 20 security officers. Hotel Safety Committee Chairman, Departmental Trainer and Crisis Management Team Leader. Coordinated VIP celebrities and dignitary security for exclusive 5 Diamond functions and events. Responsible for managing unionized staff and interpreting written union contracts. Prepared and mentored staff of 60 internal guests/employees to consistently maintain and increase our 5 Diamond service standards. Directed daily operations for bellmen, valet and doormen.

Certified Lodging Security Director, Clsd, Security/Loss Prevention

Nco Professional Military Education, Military And Strategic Leadership

Sytems Analysis, Computer Science

Education record