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Billy Seda Email & Phone Number
Product Marketing Specialist
at
United Digital Holding LLC
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Product Marketing Specialist
Location
Nairobi County, Kenya
Company size
Who is Billy Seda? Overview
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Quick answer
Billy Seda is listed as Product Marketing Specialist at United Digital Holding LLC, a with 3 employees, based in Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Billy Seda.
Billy Seda previously worked as Collections and Operations Supervisor at Pesa Mkononi Tanzania and Trade Finance Specialist at Euro Exim Bank. Billy Seda holds Associate'S Degree, Aerospace, Aeronautical And Astronautical Engineering, A- from Skypath Aviation.
Company email context
Email format at United Digital Holding LLC
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United Digital Holding LLC
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Profile bio
About Billy Seda
With a solid background in team supervision and a focus on ensuring excellent customer service, my current role at Dotcash Limited leverages my analytical skills and team leadership competencies and my experience in managing a team of customer service representatives and consistently meeting business performance targets speaks to my adeptness in operational leadership and strategic planning.At Dotcash Limited, my team and I have fostered an environment where customer satisfaction is paramount, ensuring the delivery of retention objectives and exceeding KPIs. We work collaboratively, drawing from our collective experiences to innovate and improve service delivery. My commitment to developing team members and enhancing interdepartmental communication underscores my belief in empowerment and shared success. Together, we contribute to a culture of excellence and continuous improvement.
Current workplace
Billy Seda's current company
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United Digital Holding Llc
10 roles · 7 years
Billy Seda work experience
A career timeline built from the work history available for this profile.
Collections And Operations Supervisor
Pesa Mkononi Tanzania
Trade Finance Specialist
Collections Manager
Pesa Mkononi Tanzania
Cx & Operations Supervisor
Dotcash Credit Limited
Team Supervisor
• Ensuring delivery of retention objectives and planning all contact centre activities.• Ensure the attainment of the set team’s K.P. I’s.• Leading and managing a team of customer service representatives.• Ensuring excellent customer service and good relations with client.• Meeting and exceeding business performance targets/KPIs.• Training and developing team members.• Analysing and reporting on team performance.• Managing and monitoring staff attendance and schedule.• Constant and clear communication with other departments and the client.
Aug 2021 - Jun 2024
Customer Service Supervisor
• Ensuring delivery of retention objectives and planning all contact center activities.• Ensure the attainment of the set team’s K.P. I’s.• Leading and managing a team of customer service representatives.• Ensuring excellent customer service and good relations with client.• Meeting and exceeding business performance targets/KPIs.• Training and developing team members.• Analyzing and reporting on team performance.• Managing and monitoring staff attendance and schedule.• Constant and clear communication with other departments and the client.
2020 - 2023
~3 yrs
Supervisor
• Ensuring delivery of retention objectives and planning all Outbound Call Centre activities.• Ensure the attainment of the set team’s K.P. I’s• Sending Bulk SMSs to customers.• Forecast workload using statistical data and monitor and maintain truck load capacity.• Provide leadership support and guidance to client relationship representatives.• Communicate, monitor and maintain performance standards as per set K.P. I’s.• Provide timely and accurate defined reports and dashboards.• Ensure resolution of escalated customer queries and complaints through business desk.• Identify, accumulate and analyse statistics that reflect on the team’s performance.
Jan 2020 - Aug 2021
Cx Supervisor
• Ensuring delivery of retention objectives and planning all Outbound Call Centre activities.• Ensure the attainment of the set team’s K.P. I’s• Sending Bulk SMSs to customers.• Forecast workload using statistical data and monitor and maintain truck load capacity.• Provide leadership support and guidance to client relationship representatives.• Communicate, monitor and maintain performance standards as per set K.P. I’s.• Provide timely and accurate defined reports and dashboards.• Ensure resolution of escalated customer queries and complaints through business desk.• Identify, accumulate and analyze statistics that reflect on the team’s performance.
2020 - 2021
~1 yr
Maintenance Engineer
• Ensuring an aircraft operates properly and safely.• Making repairs, troubleshoot problems, conduct inspections and make upgrades to aircrafts.• Keeping daily records of and performing scheduled maintenance, making emergency repairs, or preparing for Federal Aviation Administration (FAA) inspections.• Working with specialized aviation and power tools, computers, diagnostic equipment and x-ray machines.• Carefully observe all FAA rules and regulations when performing any job duty.
Nov 2019 - Sep 2020
2 education records
Billy Seda education
Associate'S Degree, Aerospace, Aeronautical And Astronautical Engineering, A-
Skypath Aviation
Associate'S Degree, Aerospace, Aeronautical And Astronautical Engineering
Skypath Aviation
FAQ
Frequently asked questions about Billy Seda
Quick answers generated from the profile data available on this page.
What company does Billy Seda work for?
Billy Seda works for United Digital Holding LLC.
What is Billy Seda's role at United Digital Holding LLC?
Billy Seda is listed as Product Marketing Specialist at United Digital Holding LLC.
Where is Billy Seda based?
Billy Seda is based in Nairobi County, Kenya while working with United Digital Holding LLC.
What companies has Billy Seda worked for?
Billy Seda has worked for United Digital Holding Llc, Pesa Mkononi Tanzania, Euro Exim Bank, Dotcash Credit Limited, and Silver-Dean Co.Limited.
How can I contact Billy Seda?
You can use AeroLeads to view verified contact signals for Billy Seda at United Digital Holding LLC, including work email, phone, and LinkedIn data when available.
What schools did Billy Seda attend?
Billy Seda holds Associate'S Degree, Aerospace, Aeronautical And Astronautical Engineering, A- from Skypath Aviation.
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