Collections And Operations Supervisor
Pesa Mkononi Tanzania
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Billy Seda Email & Phone Number
Collections and Operations Supervisor
at
Pesa Mkononi Tanzania
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Collections and Operations Supervisor
Location
Nairobi County, Kenya, Kenya
Who is Billy Seda? Overview
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Quick answer
Billy Seda is listed as Collections and Operations Supervisor at Pesa Mkononi Tanzania, based in Nairobi County, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Billy Seda.
Billy Seda previously worked as Trade Finance Specialist at Euro Exim Bank and Collections Manager at Pesa Mkononi Tanzania. Billy Seda holds Associate'S Degree, Aerospace, Aeronautical And Astronautical Engineering, A- from Skypath Aviation.
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Email format at Pesa Mkononi Tanzania
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Pesa Mkononi Tanzania
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Profile bio
About Billy Seda
With a solid background in team supervision and a focus on ensuring excellent customer service, my current role at Dotcash Limited leverages my analytical skills and team leadership competencies and my experience in managing a team of customer service representatives and consistently meeting business performance targets speaks to my adeptness in operational leadership and strategic planning.At Dotcash Limited, my team and I have fostered an environment where customer satisfaction is paramount, ensuring the delivery of retention objectives and exceeding KPIs. We work collaboratively, drawing from our collective experiences to innovate and improve service delivery. My commitment to developing team members and enhancing interdepartmental communication underscores my belief in empowerment and shared success. Together, we contribute to a culture of excellence and continuous improvement.
Current workplace
Billy Seda's current company
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9 roles · 6 years
Billy Seda work experience
A career timeline built from the work history available for this profile.
Trade Finance Specialist
Current
Oct 2024 - Present
Collections Manager
Current
Pesa Mkononi Tanzania
Oct 2024 - Present
Cx & Operations Supervisor
Current
Dotcash Credit Limited
May 2024 - Present
Team Supervisor
- Ensuring delivery of retention objectives and planning all contact centre activities.
- Ensure the attainment of the set team’s K.P. I’s.
- Leading and managing a team of customer service representatives.
- Ensuring excellent customer service and good relations with client.
- Meeting and exceeding business performance targets/KPIs.
- Training and developing team members.
Aug 2021 - Jun 2024
Customer Service Supervisor
- Ensuring delivery of retention objectives and planning all contact center activities.
- Ensure the attainment of the set team’s K.P. I’s.
- Leading and managing a team of customer service representatives.
- Ensuring excellent customer service and good relations with client.
- Meeting and exceeding business performance targets/KPIs.
- Training and developing team members.
2020 - 2023
~3 yrs
Supervisor
- Ensuring delivery of retention objectives and planning all Outbound Call Centre activities.
- Ensure the attainment of the set team’s K.P. I’s
- Sending Bulk SMSs to customers.
- Forecast workload using statistical data and monitor and maintain truck load capacity.
- Provide leadership support and guidance to client relationship representatives.
- Communicate, monitor and maintain performance standards as per set K.P. I’s.
Jan 2020 - Aug 2021
Cx Supervisor
- Ensuring delivery of retention objectives and planning all Outbound Call Centre activities.
- Ensure the attainment of the set team’s K.P. I’s
- Sending Bulk SMSs to customers.
- Forecast workload using statistical data and monitor and maintain truck load capacity.
- Provide leadership support and guidance to client relationship representatives.
- Communicate, monitor and maintain performance standards as per set K.P. I’s.
2020 - 2021
~1 yr
Maintenance Engineer
- Ensuring an aircraft operates properly and safely.
- Making repairs, troubleshoot problems, conduct inspections and make upgrades to aircrafts.
- Keeping daily records of and performing scheduled maintenance, making emergency repairs, or preparing for Federal Aviation Administration (FAA) inspections.
- Working with specialized aviation and power tools, computers, diagnostic equipment and x-ray machines.
- Carefully observe all FAA rules and regulations when performing any job duty.
Nov 2019 - Sep 2020
2 education records
Billy Seda education
Associate'S Degree, Aerospace, Aeronautical And Astronautical Engineering, A-
Skypath Aviation
Associate'S Degree, Aerospace, Aeronautical And Astronautical Engineering
Skypath Aviation
FAQ
Frequently asked questions about Billy Seda
Quick answers generated from the profile data available on this page.
What company does Billy Seda work for?
Billy Seda works for Pesa Mkononi Tanzania.
What is Billy Seda's role at Pesa Mkononi Tanzania?
Billy Seda is listed as Collections and Operations Supervisor at Pesa Mkononi Tanzania.
Where is Billy Seda based?
Billy Seda is based in Nairobi County, Kenya, Kenya while working with Pesa Mkononi Tanzania.
What companies has Billy Seda worked for?
Billy Seda has worked for Pesa Mkononi Tanzania, Euro Exim Bank, Dotcash Credit Limited, Silver-Dean Co.Limited, and D.Light.
How can I contact Billy Seda?
You can use AeroLeads to view verified contact signals for Billy Seda at Pesa Mkononi Tanzania, including work email, phone, and LinkedIn data when available.
What schools did Billy Seda attend?
Billy Seda holds Associate'S Degree, Aerospace, Aeronautical And Astronautical Engineering, A- from Skypath Aviation.
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