I.T. Specialist / Individual Sales
Current- Managed company wide migration from Windows XP to Windows 7 within budget constraints. - Installed, maintained and repaired workstations, printers and peripheral equipment.- Managed IT growth from a small 3 life company to a 30 life company. - Upgraded email needs as required from POP3 to a Hosted Exchange Account. - Added and terminated employees from Active Directory.- Developed a desktop and mobile marketing webpage with additional quoting functionality as needed. - Designed a database to track client renewals that included marketing data and commissions tracking. - Customized a JavaScript based XMPP chat client that allows employees to quickly communicate and that allows management to review the logs. - Deployed cloud based file sharing for outside access and collaboration on projects.- Installed SSL certificates for a Remote Dynamic Gateway for users to access the agency’s legacy CRM system.- Trained all new employees on basic computer usage, agency software and data security/privacy.- Designed marketing materials such as 3 fold brochures, Custom Forms, Pocket folders and QR codes for contact information on business cards.- Designed custom proposal spreadsheets and graphical presentations for clients.- Managed all individual product sales and renewals. - Increased individual sales over 200% in the last year.