Reporting to the Head of People & Culture, I led a global team of 10 L&D professionals in designing, developing, and delivering innovative learning and leadership solutions for 3,000+ employees globally to foster a high-performance, people-first culture.• Expanded the L&D team by 2x while maintaining 100% year-over-year engagement, and conducted manager and executive coaching and consulting in alignment with business outcomes.• Revamped HR strategy and planning process to better align goals with company objectives, increase transparency within P&C team and cross-functionally, increase ownership and accountability, and enhance performance outcomes. • Grew live learning offerings from 2 to 18 instructor-led courses (offered in-person and virtual), launched micro-learning via Learning Circles, and expanded on-demand course offering, focusing on performance, productivity, feedback, change management, and management and leadership effectiveness to address skill gaps and support a hybrid workforce.• Revamped talent programs resulting in greater performance differentiation and accountability, record participation in performance and development activities, and >90% employee engagement, earning Fortune Top 100 Best Place to Work recognition year-over-year. • Spearheaded DEIB strategies, including training to enhance DEIB and Allyship across the company, meeting DEIB and ESG targets, and serving as Executive Sponsor for the Black Business Employee Resource Group (BERG).• Implemented a comprehensive skills framework aligned with job architecture, enabling career pathing, skills-based interviewing, and employee development while enhancing organizational readiness and agility.• Optimized L&D tech stack by driving increased LMS and LXP adoption, expanding on-demand learning, automating reporting, streamlining request management via Jira, and integrating Gen AI capabilities to future-proof performance and learning strategies.

• Chief of Staff to HR VP for Go-To-Market (GTM) helping lead the GTM HR Business Enablement Team in executing on the GTM People strategy including driving VMware’s multi-cloud SaaS and subscription transformation.• Executive coach and strategic advisor overseeing VMware’s DEI, Talent Acquisition, and Workforce Modernization portfolio advising COE Leaders, their teams, and cross-functional project teams on delivering high-impact solutions.• Facilitate quarterly planning sessions as certified Workboard OKR Coach, and advise HR solution owners on leveraging key design principles such as minimum viable product (MVP), customer feedback, agile practices, change management, and a direct-to-business design approach to ensure on-time delivery and overall program success.• Responsible for VMware’s internal HR Communications strategy focused on increasing HR employee engagement and alignment among a distributed workforce via newsletters, collaboration tools, and knowledge sharing events.

My job role was to provide best-in-class, scalable, talent management, professional development, and onboarding solutions centered on enhancing the employee experience and expanding organizational capability. • Led business transformation initiatives including a refresh of company values and a performance management redesign using OKRs and Workday to increase individual and team accountability, and company performance. • Designed and managed an ongoing global engagement and listening strategy which included the annual engagement survey, achieving industry-leading engagement survey scores with a >90% participation rate.• Helped establish the DEI Team and strategy, expand DEI ERG groups (LatinX, Muslim ERG, LGBTIQA+, Women’s Professional Network, and Ujima), and establish and strengthen strategic partnerships with The National Society of Black Engineers (NSBE) and Black Girls Who Code.

• Oversaw the HR Legal Entity COE to establish local country HR operations in support of business growth and expansion. • Led various VMware global activities related to the Dell-EMC acquisition and harmonization efforts.• Managed a diverse portfolio of HR projects and initiatives (e.g. HR tool adoption, Compliance program redesign, HR Community Intranet site redesign, etc.).

My job role was to provide thought leadership and program management of Talent Management programs such as performance management, executive talent reviews, succession planning, and other key HR annual programs. • Led M&A negotiations and integration efforts for talent management programs. • Conducted bench-marking and research around BKMs to create a competitive advantage for the company. • Managed the HR Process Execution Team responsible for supporting HR Annual Programs. • Provided strategic direction and guidance to CHRO and HR Leadership team. • Migrated company's performance management functions from SuccessFactors to Workday.• Managed various Talent Management programs and initiatives such as Performance Management, Success Planning, Executive Promotions, Talent Reviews, and the Annual Employee Survey.

My job role was to oversee Applied's global Employee Development program and strategy which included on-boarding, compliance, performance and career development, and other strategic L&D initiatives. • Developed a global career development program resulting in a 22% increase in employee engagement over two consecutive years. • Implemented development program consisting of annual development planning (IDPs), career coaching for managers, and Career Month events with special guests Marshall Goldsmith, etc. • Rationalized list of vendors and streamlined curriculum resulting in over 500K in cost savings• Implemented new competency based curriculum aligned to corporate strategy & business needs.• Deployed a new Executive Compliance Reporting process to address HR Audit findings and increased Compliance throughout the company.

My job role was to oversee global learning and development for all employees, sales operations, and channel partners. • Established GlobalEnglish University program to manage all employee training and development.• Deployed Cornerstone LMS portal to administer and manager channel partner training. • Developed training content in support of skill development, sales training, and product releases. • Worked closely with CEO and Executive staff to develop company culture and strategy. • Conducted international training roadshows in APAC, LATAM, EMEA to regional sales teams.• Acted as Director of Events for all annual sales conferences and new hire training events. • Designed company intranet portal to centralize communications and support knowledge transfer. • Managed vendor relationships including budgets, maintenance contracts and invoicing.

My job role was to support the IT - Service Management Department by providing training, support and business development of loan origination software (LoanQuest, Pipeline, and Broker Connectivity) to bank and mortgage professionals. • Provided IT help desk and database support to resolve user, application, and reporting issues. • Trained branch employees & new hire employees via Webex and in-classroom training. • Created and distributed test scripts, release notes for system updates, and other reports.• Provided regular systems and product support to branch users & various corporate departments.• Conversant with Sarbanes-Oxley (SOX) validation for all branches throughout United States in order to stay within company audit and federal regulations.

My job role consisted of working within the IT - Project Management Organization (PMO) partnering with various business segments and units to achieve short and long-term objectives regarding training and support, employee development, and IT project management. • Managed training and implementation of SAP (from Oracle) for all North America and International Remote Sites (Canada, South America, Europe). • Developed and strengthened existing relationships within various markets & business units. • Served as SME for SAP applications (Casual Buyer, Time Management, Training & Events). • Followed project management methodology for planning, design, and implementation of projects. • Managed all program and project costs within budget

• Led a team of 5 employees to provide order processing and fulfillment support for company. • Analyze incoming orders using fraud database and training to protect against criminal activity. • Coordinated daily shipments, processed batch reports, and updated and suspended accounts.• Maintained business relationships with financial institutions and third party vendors.• Laid-off due to company closure.

• Managed return materials authorizations (RMAs) database for all customer repair products. • Provided logistics support of IT solutions to high profile clients such as NASA, Cisco, and FBI• Assisted clients with orders, product training, sales, warranty information, and tech support.• Developed departmental reports, spreadsheets, customer surveys, and other correspondence.

• Supervisor of entire Southern California AT&T Now Metrocall paging division. • Met regularly with clients to maintain strong client base and generate additional revenue.• Negotiated client contracts, provided on-site billing audits and technical troubleshooting. • Coordinated all call center, administrative, and business development activities. • Managed staffing, administered payroll, prepared and delivered staff performance reviews. • Provided forecasting, summary, and analysis reports to senior and executive management.• Held dual roles as Regional Operations Manager & Corporate Account Supervisor during sale and acquisition of paging division.