Billy Wear Email & Phone Number

Baltimore, Maryland Area

I oversee a small team who manages all of Candid's sales contracts and renewal business. Our Account Management team strives to provide timely customer service and consultation to our clients. Our goal is optimization - optimized use of Candid's nonprofit data tools with my team's assistance leads to our clients' success.GuideStar and Foundation Center merged to become Candid, a new nonprofit organization. Candid combines the experience and product suites of both Foundation Center and GuideStar to offer a variety of data and research tools for anyone (individual or organization) interested in the sector.

Baltimore, Maryland Area

Promoted to Director in February, 2018. Assumed additional responsibilities including ownership of all of GuideStar's ongoing renewal efforts and client retention.

Baltimore, Maryland Area

I developed a framework to personally support GuideStar's largest enterprise clients. I also managed our Product Support team who are responsible for our ecommerce stakeholder questions and support needs. GuideStar also tasked me with project managing all of our product implementations, migrations, and sunset notifications.GuideStar (now Candid) offered enterprise and individual subscription solutions for parties interested in nonprofit data. From APIs and custom data sets to individual research subscriptions, GuideStar tools provided key insights into the rapidly growing nonprofit sector.

Baltimore, Md

I managed the relationships with several national nonprofit organizations to ensure their volunteers and employees met the regulations and thorough requirements set by the organizations. This included federal and state criminal background checks, drug-screening, and FBI fingerprint screening.First Advantage provides streamlined employee screening solutions for Human Resource departments to manage their new/current employee screening.

Middle River, Md

I was responsible for overseeing the support and contract maintenance of a geographic territory of clients. I spent time working with the West Coast, Mid-West, and International (Canada, UK, and Australia) territories in my time at Social Solutions.Social Solutions provides outcomes-management solutions for nonprofits and government agencies in the human services sector. Efforts to Outcomes (ETO) Software gives organizations a platform to track their efforts with individuals throughout their service relationship. They can then generate reports to demonstrate their outcomes for grant applications, board meetings, and marketing.

Bachelor'S Degree, Criminology

Associate Of Science - As, Homeland Security