Billy Webster Email & Phone Number

Manchester, Gb

Manchester, Gb

Transformation lead, creating and delivering a whole-organisation transformation programme while designing and implementing a new Target Operating Model for the Council, including the set-up of an Office of the Chief Executive to enable successful achievement of the outcomes within The Shropshire Plan.

St. Helens, England, United Kingdom

Developed and delivering the Council's first Commercial Strategy, with the sole aim to optimise the value of every pound we spend as an organisation. Leading a range of projects across the Council, collaborating with services to co-own the transformation journey and achieve sustainable outcomes. Directly responsible for commercial procurement services, implementing service improvements to drive down costs, increase local spend, obtain social value, and ensure compliance.

Lichfield, England, United Kingdom

Responsible for the design and delivery of commercial and transformation programmes across the Council, working closely with cabinet members, key stakeholders, and partners to create comprehensive and innovative plans while identifying investment to enable delivery and realise benefits. ● Designed, developed, and deployed a Council-wide Transformation Strategy and Plan, operating within an appropriate governance framework, and delivering tangible results including: reduced costs, additional income, improved performance, and customer experience, while introducing alternative service delivery models.● Managed a range of corporate services focused on the delivery of commercialism, digitisation and innovation across the Council including; ICT, Information Management, Property Services, Facilities Management, Communications and Customer Engagement.● Delivered a range of interventions, such as new development programmes, groups, and networks, to promote cultural change, creating an ethos of commercialisation and continuous improvement while embedding organisational values● Led the development of relationships with regional councils and local partners which has enabled the council to influence direction, become involved in joint-activity and cross-organisation projects, created strong partnerships, and implemented a number of new shared-service arrangements● Author of the council’s Property Investment Strategy, amongst others, providing the form and function to translate vision into deliverable plans through engagement with staff, members, customers, and other stakeholders

Wokingham

Responsible for leading the direction and delivery of a diverse range of support services and their trading components, including two shared services. Leading over 200 people and managing a revenue budget of over £8m, income of over £3m, and capital budgets in excess of £15m.• Selected to develop productive relationships with other organisations and led the implementation of a Shared Building Service to deliver multi-million pound capital programmes across two organisations• Proposed and gained agreement on a new strategic approach to asset management, including long-term investment profiling to enable more effective use of capital and revenue budgets while retaining asset values • Led complex negotiations on the renewal of a Legal Shared Service and gained leadership agreement across two organisations on revised terms and targets, as well as the implementation of long-term business planning• Asked to Chair the Local Safeguarding Children Board Learning and Development sub-group and delivered demonstrable outcomes with positive feedback from leaders across all partner organisations• Turned round organisational prejudice against key support services through proactive actions, soft marketing and influencing leaders, eventually obtaining their inclusion as trusted partner within leadership teams• Proposed and obtained agreement for a revised approach to HR policy development and service delivery that reduced demand, increased efficiency and safeguarded the organisation• Sought and obtained the position of Chair of the Berkshire Pension Fund Pension Board and created the foundations that met regulatory requirements and offered assurance to all partners

Warwick

Leading the transformation of a newly formed Human Resources Service Centre, delivering transactional services for over 17,000 employees providing traded services to over 150 organisations, and delivering four Shared Services. Managing over 70 people and a budget of around £3m.• Proposed and won approval for the implementation of innovative software led solutions that successfully transformed service delivery to significant stakeholder and customer approval• Invited to play a leading role in the procurement, development and deployment of a hugely successful regional e-recruitment solution and jobs portal, while supporting stakeholder management across 21 regional authorities• Took the initiative to develop productive and trusting relationships with five local authority partners that led to the successful development and delivery of Shared Services• Created and marketed a suite of new services, determined by market analysis, that delivered an increased income of over 30%• Invited to lead a review of commercial services across the Council to remove subsidies and ensure sustainable and viable models for trading• Asked to lead several high-profile projects having turned round previous failing projects (examples include; changes to terms and conditions, adjustment of pay and conditions, addressing revised pension regulations, implementation of Electronic Document Management)

Warwick

Responsible for the management of all Directorate support services as well as business and financial planning. Delivery of improvement projects while leading input to Corporate Strategies. Managing over 20 people and a budget of over £1.5m.• Asked to provide Directorate leadership to Corporate strategies, plans projects and priorities, including; Comprehensive Area Assessment, ISO12001 and the Corporate Plan• Took the initiative to author and gain approval for key strategies that were in need of revision, e.g. the Learning and Development and Organisational Development Strategies• Took the lead for the successful delivery of the Directorate Investors in People assessment, to become fully accredited• Transformed an underperforming team in to an efficient, effective and professional support services unit, meeting customer needs while delivering performance and financial targets

Northwich

Lead change agent for the company, responsible for identifying, planning and delivering change projects across the entire organisation and product base.• Invited to deliver the merger of two diverse teams across different company brands in to a high performing team with capacity to deliver £1.5m additional operating profit• Invited to manage the relocation of the company to a new purpose build facility in combination with a migration to a new ICT infrastructure, to budget and without significant operational downtime• Successfully evidenced a case for being given additional accountability to utilise skills in regards to strategic planning, risk management, business continuity and regulatory compliance, all delivered to positive feedback from the Managing Director

Manchester, United Kingdom

Management of key improvement projects aimed at delivering modern, professional and sustainable markets through the implementation of modern retail practices and organisational development.• Took ownership for the development of annual business plans, budget and service strategies, and other key documents• Asked to present to the National Association of British Markets Authorities on two occasions in relation to the changing face of British Markets and forthcoming innovations• Led the development and deployment of new commercial and assurance tools across the markets portfolio, overcoming significant challenge from stakeholders• Sought and obtained additional responsibilities to support personal development, including the management of Directorate IT Services and IT Projects

Master Of Business Administration (Mba), Business Administration And Management, General, Pass

Bachelor Of Science (Bsc), Chemistry, 2:1 Hons