Billy Gardner Email & Phone Number

Morrisville, North Carolina, United States

Sales Reporting Focal - North AmericaApril 2007 - June 2020 13 years• Drove 80% of incentive and commission revenue actualized in current cycle by ensuring accurate sales reporting from Business Partners in US and Canada.• Collaborated with IT and Business Transformation groups on requirements for SAP implementation in support of Lenovo purchase of IBM PC and X86 Server businesses. • Improved frequency of weekly Tier 2 reporting by 30% by collaborating with IT and Business Transformation teams to establish and action requirements to capture sales reporting from distributors through new logic in CRM application.• Drove 50% reduction in manual efforts to identify duplicate channel partner revenue by collaborating with IT team to develop new transaction type to prevent duplicate revenue from impacting channel incentives and rep attainment.• Provided sales analysis and support for Inside and Face-to-Face sales teams and executives, leading to reduction in open commission tickets and administrative time researching missing attainment.Sales Reporting Focal - USMay 2005 - April 2007 2 years• Ensured accurate sales reporting from channel partners in US by utilizing skills to query sales data for anomalies and apply root cause analysis to resolve errors. • Reduced impact of reconciliation process upon channel partners by utilizing internal data, external channel partner sales data and vendor receipt data to capture reconciliation facts.• Transitioned sales operations responsibilities to lower cost geographies while maintaining all SLAs by training and equipping new hires to handle all sales operation roles and responsibilities.• Positioned as an EDI focal to interface with IT, external partners and EDI vendors by gaining education from SME’s related to EDI logic, mapping and errors.

Ensuring data quality from external partners in support of commission process and channel partner incentive payments. Established and presented metrics for measuring results in these areas to executives. Responsible for training and equipping new team members.