Billy Wig Email & Phone Number

Responsible for delivering software implementation projects that range in scope and complexity, leading client configurations from post-sale through launch.Provide consultation to clients, supporting all stages of new client onboarding - from understanding their unique needs, challenges, and goals to guiding them on best practices to solve their business challenges, solution design, user acceptance testing, and go live. Advocate for clients with product teams, influence roadmap decisions, and suggest improvements in client onboarding process.Provide knowledge sharing and mentoring to team members. Document processes for continuous improvement.

United States

On a typical day you can find me building and customizing data integrations with teammates, clients and partners. I take pride in getting things done and in finding creative ways to help others do the same.A little bit about SmashFlyFor forward-thinking enterprise organizations that want to hire the best, save time doing it, and get more value for every recruitment dollar they spend, SmashFly is a complete Recruitment Marketing Platform that transforms recruitment marketing by consistently and reliably delivering the entire pre-applicant recruiting process, effectively and efficiently, with keen visibility into every step. Unlike stand-alone products (career site, CRM, or job distribution software) and recruitment systems cobbled from separately designed products and applications, SmashFly delivers every piece of recruitment marketing from a single, organically built platform that embraces the entire scope of pre-applicant recruiting, with powerful, practical and actionable analytics easily accessible through user-friendly dashboards.

-Assemble and manage email creatives, lists and other content-De-bug complex dynamic content, resolve issues or escalate to Tier 2-Field technical questions via email and phone, help clients to understand issues and processes

-Supported the development of static HTML/CGI website on UNIX to dynamic SQL Server Driven ASP on IIS-Facilitated the migration of ASP website to PHP/APACHE, developed multiple “skins” and data display sets using Objects/Classes-Operational liaison between IT and Marketing for ongoing web initiatives: promotional campaigns, websites, newsletters, banners; creation of rich media presentations using Flash, DHTML, XML etc-Front-end design, info architecture and production for public and intranet sites, domain management-Worked with third-party developers and internal departments to develop e-commerce website with multiple database integration