Technical support for customers of DirecTV.

Currently collaborating within the Set Up My Loan experience, Enrollment Excellence.Encouraging new customers to embrace digital technology to confidently control their auto loan.Educating new customers enabling them to successfully manage their auto loan. Maintaining customer accounts including account billing.

Contribute to growth of audio visual revenue at a hotel property grossing $2,000,000 annually. Cultivate and maintain relationships with new and existing clients by providing prompt service and a friendly, consultative sales approach. Coordinate between billing department and clients to resolve problems. Respond to all customer inquiries thoroughly and professionally from pre-event to post-event follow up. Coordinate with operational staff to ensure the success of each event.

Managed and developed a staff of 3-4 coordinators at hotel properties in Chicago, IL and Tunica, MS. Generated and maintained audio visual revenue at a hotel property grossing >$500,000 annually. Cultivated and maintained relationships with key hotel contacts. Planned and organized company training sessions to develop and enhance the skill sets of regional team members. Completed revenue and administrative reporting regularly for hotel and corporate office.

Administrative duties at the hotel property including hotel billing and reporting. Effectively communicated with Audio Visual Director to coordinate equipment for events. Liaison between clients and hotel staff to promptly solve challenges.

Event production and execution. Administrative duties and reporting at the hotel property including hotel billing and event order entry. Maintained inventory at hotel property by performing inventory checks and reporting malfunctions.

Cashier, customer service, assisted customers with their purchases to their vehicle, stocker.