PE backed scale-up delivering SaaS platform to the UK third sector that matches certified funders with eligible non-profits in real-time, freeing up £900m p.a wasted-on grant research, application management & administration.

Board advisory role to the leading regional provider of fixed line, mobile & data to consumer, enterprise & wholesale markets:i) Drive organic growth in core business through digitisation & optimisation of existing products & servicesii) Systematically target & develop inorganic / M&A opportunities that capture greater share of digital services value-chainiii) Run vendor evaluation & commercial negotiation for select targets

Lead the design, development & implementation of streamlined, straight-through, mobile centric solutions for the bank’s core retail & wealth products, reaching 20m+ customers globally:i) Enhanced customer experience cutting product application time from days to minutes with real-time credit, AML, fraud & cyber security checks, product decisioning & account provisioningii) Drove innovation & ‘disrupted from the inside’ introducing lean/agile methodologies & achieving four-fold increase in the pace of product and service delivery over 18 months iii) Enabled migration to ‘challenger bank economics’ by driving three-fold increase in new business whilst reducing back-office cost/complexity as channel-mix shifts to digital

Built & led the division with end-to-end responsibility for driving pan European Partnerships & Services across Samsung’s full connected device portfolio:i) Planed, negotiated & activated Tier 1 commercial partnerships with Facebook, Amazon, Netflix, Google, Spotify delivering 35% uplift in key metrics over 24 monthsii) Negotiated & activated portfolio of circa 100 additional partnerships with Games Publishers, Film Studios, TV Broadcasters, Music Labels, Sports Rights Holders, Technology & Brand Partnersiii) Established lean/agile mindset & methodology. Led the design, digital product development, market activation & ongoing commercial optimisation of a portfolio of first party / in-house developed apps & services across mobile, tablet, wearable & SmartTV platforms

Napier Award for Outstanding Service