William Taylor Email and Phone Number
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William Taylor personal email
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As an IT Leader at Tiffany, I bring over 14 years of experience in managing the delivery and support of critical applications for a $5B luxury retailer. I specialize in CRM, POS, data analytics, marketing operations management, and digital marketing, where I deliver cost-effective, customer-focused, and high-quality solutions. I leverage agile methodologies, Scrum, SDLC, ITIL, ITSM, and KCS to optimize operational efficiency and drive digital transformations. I have successfully migrated vital systems to the cloud, enhancing supportability and reducing costs. I also excel in resource forecasting and management, vendor management, and establishing IT process, procedure, and policy standards. I hold certifications such as Certified Scrum Master (CSM), ITIL, Knowledge Centered Service (KCS), and others.My approach is based on building strong relationships and managing diverse talent, enabling cross-functional collaboration and fostering high-performing teams. I'm a level-headed decision-maker, goal-oriented, strategic planner, effective communicator, and detailed executor. I have demonstrated strategic planning abilities, revenue enhancement, and operational efficiency throughout my career, including roles as a Financial Advisor, Product Manager, and PMO Director. I'm proficient in using advanced tools and platforms such as Jira, Confluence, Salesforce, Adobe AEM, and more.I'm actively pursuing a senior IT leadership role (manager/director) in a socially and environmentally responsible company. Work-life balance is essential to me, and I aim to align my expertise in CRM, POS, data analytics, and digital marketing with a company that shares my values and vision. I have a BS in Computer Science/Mathematics and an Executive Marketing Management Certificate from Columbia University.
Telemetrics Inc.
View- Website:
- telemetricsinc.com
- Employees:
- 43
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Telemetrics Inc.New Jersey, United States
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It Luxury Retail Applications Manager, It Operations, Service Management, Service DeliveryTiffany & Co. 2010 - 2023New York, New York, UsLed and optimized operational excellence, service management and service delivery for portfolio of customer focused sales and marketing applications for $5B Luxury Retailer: POS, Payments, CRM, ECM, Data Analytics, Marketing Operations Management (MOPS), Digital Asset Management (DAM) and Campaign Management.• Cultivated and scaled high-performing, ITSM teams managing front and back-office sales and marketing applications, hardware, platforms and integrations through trust, transparency, alignment, development and expectation.• Delivered and managed on-prem and cloud-based CRM, POS, Payment, ECM, ERP, Omnichannel clienteling solutions supporting more than 300 luxury retail stores. • Implemented robust ITSM processes, standard operating procedures, escalations, communications, SLAs, KPIs, analytics, ServiceNow customization, workflows, dashboards and reports for incident management, problem management, change management, service request management, and knowledge centered service (KCS) governance.• Facilitated incident management, problem management, and change management ceremonies• Identified and created stable scalable automated workflows in support of repetitive business and technical tasks, reducing manual intervention and improving IT responsiveness.• Migrated and oversaw onshore and offshore AMS/MSP L1, L2 and L3 support teams. • Managed IT budget, governance and regulatory operations for sales and marketing programs -
Financial AdvisorDiscovery Financial Group Inc. 732-240-2233 Wtaylor@Discoveryadvisors.Com 2006 - 2010Independent non-retained advisor; developed book of 30 clients over 3 years.• Financial consulting services, improving client investment effectiveness, increasing income, and reducing debt.• Saved clients ~$5M in 2009 downturn by adopting prudent risk management, protected financial planning approach.
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Product Manager, Project | Process ManagementInttra, Inc. 2005 - 2006Parsippany, Nj, UsManaged $2.3M ecommerce service software for INTTRA’s Containerized Ocean Freight Web Portal.• Prepared 3-year plan estimated to triple sales transaction volume.• Increased revenue 43% by developing new clients and expanding monthly transaction volume for existing clients.• Gained annual $300K cost efficiencies by creating BPI plan.
William Taylor Skills
William Taylor Education Details
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Seton Hall UniversityMath / Computer Science -
Columbia UniversityExecutive Marketing Management
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Livingston High School
Frequently Asked Questions about William Taylor
What company does William Taylor work for?
William Taylor works for Telemetrics Inc.
What is William Taylor's role at the current company?
William Taylor's current role is Highly Proficient and Personable Information Technology Leader | Digital Transformation | Program/Project Management | IT Service Management | IT Service Delivery | IT Operations | ServiceNow, ITILv4, CSM, KCS certs.
What is William Taylor's email address?
William Taylor's email address is wt****@****att.net
What is William Taylor's direct phone number?
William Taylor's direct phone number is +180547*****
What schools did William Taylor attend?
William Taylor attended Seton Hall University, Columbia University, Livingston High School.
What skills is William Taylor known for?
William Taylor has skills like Insurance, Project Planning, Product Management, Cross Functional Team Leadership, Strategic Planning, Program Management, Business Analysis, Leadership, Business Development, Financial Analysis, Project Management, Start Ups.
Who are William Taylor's colleagues?
William Taylor's colleagues are Cordero Carlos, Glenn D., John Coates, John Pattnosh, Justin Hogrefe, Glenn Ioppolo, Jeff Russo.
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