Bimal Ashwani Rai

Bimal Ashwani Rai Email and Phone Number

Senior Director @ Sutherland
Noida, UP, IN
Bimal Ashwani Rai's Location
Noida, Uttar Pradesh, India, India
Bimal Ashwani Rai's Contact Details

Bimal Ashwani Rai work email

Bimal Ashwani Rai personal email

n/a
About Bimal Ashwani Rai

Seasoned & result oriented professional with over 20 years of domain expertise in managing Outsourcing Operations, Transitions and Projects across diverse industry segments – Insurance P&C, L&A and Healthcare. • Well-versed in assessing risk, developing solutions, and implementing positive changes within organizations to achieve growth and sustainability throughout challenging market conditions. Highly adept at building multi-cultural teams and strengthening business, strategic and customer relationships. • A history of successfully streamlining operations procedures, increasing revenue, reducing costs to maximize business profits, 360-degree turn-around of struggling operations and projects, seamless delivery of end-to-end transitions and projects• Experienced in Operational leadership, P&L Management, Client Relationship Management, vendor management, Transitions, Digital Deployment, Sales, and Business development

Bimal Ashwani Rai's Current Company Details
Sutherland

Sutherland

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Senior Director
Noida, UP, IN
Bimal Ashwani Rai Work Experience Details
  • Sutherland
    Senior Director
    Sutherland
    Noida, Up, In
  • Sutherland
    Senior Director
    Sutherland Oct 2024 - Present
    Kochi, Kerala, India
  • Exl
    Senior Assistant Vice President - Operations
    Exl Jul 2024 - Sep 2024
    Noida, Uttar Pradesh, India
  • Exl
    Senior Assistant Vice President - Operations & Account Support
    Exl Oct 2023 - Jun 2024
    Metro Manila, National Capital Region, Philippines
  • Exl
    Assistant Vice President - Operations & Account Support
    Exl Jan 2022 - Jun 2024
    Metro Manila, National Capital Region, Philippines
  • Exl
    Assistant Vice President - Operations & Account Support
    Exl Jan 2020 - Dec 2021
    Noida, Uttar Pradesh
  • Exl
    Assistant Vice President - Operations & Migrations
    Exl Oct 2018 - Dec 2019
    Noida, Uttar Pradesh
  • Exl
    Senior Manager - Operations & Migrations
    Exl Apr 2016 - Sep 2018
    Ncr - National Capital Region, Philippines
  • Exl
    Manager - Migrations
    Exl Apr 2014 - Mar 2016
    Noida Area, India
  • Genpact
    Assistant Manager – Practice, Solution & Transitions
    Genpact Jul 2012 - Apr 2014
    Dalian, Liaoning, China
  • Genpact Llc
    Business Analyst - Operations And Transition Support
    Genpact Llc Sep 2011 - Jun 2012
    Foshan, Guangdong, China
  • Genpact Llc
    Process Developer - Operations
    Genpact Llc Mar 2007 - Aug 2011
    Gurgaon, India
    Fraud detection, Claims adjudication, Customer Service & Customer Relationships with a Leading US Health Insurer. Supported a span of 36 Analysts & 14 Customer Service AgentsWorked as Process Analyst, Quality Analyst, Subject Matter Expert, Trainer and Team Lead.
  • Genpact Llc
    Senior Technical Support Analyst
    Genpact Llc Jan 2006 - Feb 2007
    New Delhi, India
    Hardware & Software Technical Support (Voice & Remote) - Dell US Portables/Inspiron (L1 Technician & Resolution Expert)
  • Patni Computer Systems
    Operations Associate
    Patni Computer Systems May 2005 - Dec 2005
    Noida Area, India
    Outbound Sales: US based Insurance sales for Small Business
  • Patni Computer Systems
    Operations Trainee
    Patni Computer Systems Feb 2005 - Apr 2005
    Outbound Data Verification- US Based Address verification for leading GPS provider
  • Ashton E-Services
    Operations Associate
    Ashton E-Services Oct 2004 - Jan 2005
    New Delhi Area, India
    Outbound Sales- UK & Canada (Telecom & Cable)
  • One Touch Solutions India Limited
    Operations Associate
    One Touch Solutions India Limited Jun 2004 - Sep 2004
    Noida Area, India
    Outbound Sales- Orange Australia

Bimal Ashwani Rai Skills

Operations Management Training Delivery Transition Management Call Center Administration Customer Service Solution Design Client Engagement Training Health Insurance Customer Engagement Bpo Outsourcing Service Delivery Strategy Project Management Business Analysis Vendor Management Team Management Mis Leadership Performance Management Process Improvement

Bimal Ashwani Rai Education Details

Frequently Asked Questions about Bimal Ashwani Rai

What company does Bimal Ashwani Rai work for?

Bimal Ashwani Rai works for Sutherland

What is Bimal Ashwani Rai's role at the current company?

Bimal Ashwani Rai's current role is Senior Director.

What is Bimal Ashwani Rai's email address?

Bimal Ashwani Rai's email address is bi****@****ice.com

What schools did Bimal Ashwani Rai attend?

Bimal Ashwani Rai attended Dr. C. V. Raman University, Kota Bilaspur, S.s.k.s. Inter College, Central Academy, Gorakhpur.

What skills is Bimal Ashwani Rai known for?

Bimal Ashwani Rai has skills like Operations Management, Training Delivery, Transition Management, Call Center Administration, Customer Service, Solution Design, Client Engagement, Training, Health Insurance, Customer Engagement, Bpo, Outsourcing.

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