Bimal Ashwani Rai work email
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Bimal Ashwani Rai personal email
Seasoned & result oriented professional with over 20 years of domain expertise in managing Outsourcing Operations, Transitions and Projects across diverse industry segments – Insurance P&C, L&A and Healthcare. • Well-versed in assessing risk, developing solutions, and implementing positive changes within organizations to achieve growth and sustainability throughout challenging market conditions. Highly adept at building multi-cultural teams and strengthening business, strategic and customer relationships. • A history of successfully streamlining operations procedures, increasing revenue, reducing costs to maximize business profits, 360-degree turn-around of struggling operations and projects, seamless delivery of end-to-end transitions and projects• Experienced in Operational leadership, P&L Management, Client Relationship Management, vendor management, Transitions, Digital Deployment, Sales, and Business development
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Senior DirectorSutherlandNoida, Up, In -
Senior DirectorSutherland Oct 2024 - PresentKochi, Kerala, India -
Senior Assistant Vice President - OperationsExl Jul 2024 - Sep 2024Noida, Uttar Pradesh, India -
Senior Assistant Vice President - Operations & Account SupportExl Oct 2023 - Jun 2024Metro Manila, National Capital Region, Philippines -
Assistant Vice President - Operations & Account SupportExl Jan 2022 - Jun 2024Metro Manila, National Capital Region, Philippines -
Assistant Vice President - Operations & Account SupportExl Jan 2020 - Dec 2021Noida, Uttar Pradesh -
Assistant Vice President - Operations & MigrationsExl Oct 2018 - Dec 2019Noida, Uttar Pradesh -
Senior Manager - Operations & MigrationsExl Apr 2016 - Sep 2018Ncr - National Capital Region, Philippines -
Manager - MigrationsExl Apr 2014 - Mar 2016Noida Area, India -
Assistant Manager – Practice, Solution & TransitionsGenpact Jul 2012 - Apr 2014Dalian, Liaoning, China -
Business Analyst - Operations And Transition SupportGenpact Llc Sep 2011 - Jun 2012Foshan, Guangdong, China -
Process Developer - OperationsGenpact Llc Mar 2007 - Aug 2011Gurgaon, IndiaFraud detection, Claims adjudication, Customer Service & Customer Relationships with a Leading US Health Insurer. Supported a span of 36 Analysts & 14 Customer Service AgentsWorked as Process Analyst, Quality Analyst, Subject Matter Expert, Trainer and Team Lead. -
Senior Technical Support AnalystGenpact Llc Jan 2006 - Feb 2007New Delhi, IndiaHardware & Software Technical Support (Voice & Remote) - Dell US Portables/Inspiron (L1 Technician & Resolution Expert) -
Operations AssociatePatni Computer Systems May 2005 - Dec 2005Noida Area, IndiaOutbound Sales: US based Insurance sales for Small Business
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Operations TraineePatni Computer Systems Feb 2005 - Apr 2005Outbound Data Verification- US Based Address verification for leading GPS provider
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Operations AssociateAshton E-Services Oct 2004 - Jan 2005New Delhi Area, IndiaOutbound Sales- UK & Canada (Telecom & Cable)
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Operations AssociateOne Touch Solutions India Limited Jun 2004 - Sep 2004Noida Area, IndiaOutbound Sales- Orange Australia
Bimal Ashwani Rai Skills
Bimal Ashwani Rai Education Details
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S.S.K.S. Inter College4 -
Central Academy, Gorakhpur4
Frequently Asked Questions about Bimal Ashwani Rai
What company does Bimal Ashwani Rai work for?
Bimal Ashwani Rai works for Sutherland
What is Bimal Ashwani Rai's role at the current company?
Bimal Ashwani Rai's current role is Senior Director.
What is Bimal Ashwani Rai's email address?
Bimal Ashwani Rai's email address is bi****@****ice.com
What schools did Bimal Ashwani Rai attend?
Bimal Ashwani Rai attended Dr. C. V. Raman University, Kota Bilaspur, S.s.k.s. Inter College, Central Academy, Gorakhpur.
What skills is Bimal Ashwani Rai known for?
Bimal Ashwani Rai has skills like Operations Management, Training Delivery, Transition Management, Call Center Administration, Customer Service, Solution Design, Client Engagement, Training, Health Insurance, Customer Engagement, Bpo, Outsourcing.
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