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Bima Pambudi Gunadi is listed as SEA Service Quality Control at Trip.com at Trip.com, a company with 423 employees, based in Changning District, Shanghai, China. AeroLeads shows a work email signal at trip.com and a matched LinkedIn profile for Bima Pambudi Gunadi.
Bima Pambudi Gunadi previously worked as SEA Service Quality Control at Trip.Com and Customer Advisor at Trip.Com. Bima Pambudi Gunadi holds Bachelor’S Degree, Geography, 3.54 Out Of 4.00 from University Of Indonesia.
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A self taught polyglot with over 4 years’ experience in APAC Finance Service Center and Business Process Outsource.Utilizing my knowledge, flexibility and inquisitive personality, I continuously learning to develop standardized best practice, automating repetitive task, creating modules and tools, saving process time usage as well as cutting cost. I find it constructive and stimulating to confront new challenges and share my interests with people from many different backgrounds.The experiences that I have had until now enable me to work both in group or individually, consistently reached KPI and received numerous awards.
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Shanghai, China
- Analyse /audit service incident data, emails, voice clips, and customer surveys to identify areas of service delivery that did not meet pre-established regional and global performance standard. - Gather data and analyse trend in both market and advisor level to ensure standard quality. - Evaluate customer and advisor facing interfaces functionality for.
Shanghai, China
- Serve clients in Indonesian, Malay and English for inquiries on different Trip.com hotel products and questions on their bookings or pre-bookings.- Resolve problems for client by providing reliable information and timely solutions.- Negotiate with hotels and suppliers to accommodate requests from clients.- Troubleshoot complaints and by coordinating with.
Chengdu, Sichuan, China
- Handle account receivable for over 800 accounts for top 200 of 2019 Fortune Global 500 logistic industry (Malaysia affiliate)- Generate age analysis and review AR Aging to ensure compliance toward credit term- Reduce overdue balance to lower than 5% aged invoice- Resolve collections by examining customer payment plans, payment history, payment method and.
Chengdu, Sichuan, China
- Initiating collection activities for Malaysia market to foster compliance toward applicable credit term.- Determining act of collection for outstanding balances. - Customer account, payment and bank account reconciliation. - Dispute registration and post payment account reinstatement. - Processing escalation routes adhere to laid down procedure based on.
Surabaya Area, East Java, Indonesia
- Reviewing employee expenses for Philip Morris Japan, Thailand, Australia,New Zealand and Indonesia in order to comply with Philip Morris' global and local principle and practice, tax office regulation and statutory regulations. - Responding to user inquiries and affiliate request in efficient, accurate and timely mannered. - Processing account.
Depok, West Java, Indonesia
- Escorting participants and professors during short program- Ensuring the availability of project materials- Facilitating mediation between International Office, participants and professors- Disseminating information update during programs- Promoting the acknowledgment of the university to second party or organizations.
Other employees you can reach at trip.com. View company contacts for 423 employees →
Sherry S.
Colleague at Trip.ComHuangpu District, Shanghai, China, China
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TZ
Tiffany Zhang
Colleague at Trip.ComChina, China
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CL
Chen Li
Colleague at Trip.ComShanghai, China, China
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KY
Ke Yang
Colleague at Trip.ComBoston, Massachusetts, United States, United States
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RC
Rosina Capelleras
Colleague at Trip.ComGreater Edinburgh Area, United Kingdom
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JM
Jian Min Moh
Colleague at Trip.ComWP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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YL
Yi Luo
Colleague at Trip.ComPlano, Texas, United States, United States
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KL
Kunling Li
Colleague at Trip.ComLondon, England, United Kingdom, United Kingdom
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HE
Hailey Eunju Kim
Colleague at Trip.ComSeoul, South Korea, Korea, Republic Of
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HZ
Huanyun Zhou
Colleague at Trip.ComChina, China
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Activities and Societies: - Jakarta Transport Field School (collaboration with Sydney University) - Immersion Program (collaboration with.
Activities and Societies: - Literature studies about sexuality and space - Participed in Rubnong sequencesAwardee of AUN Study Award.
Activities and Societies: Twin College Envoys ProgramAwardee of JASSO Scholarship
- School representative for National Science Olympiad in Chemistry (2009) - School representative for National Science Olympiad in.
Quick answers generated from the profile data available on this page.
Bima Pambudi Gunadi works for Trip.com.
Bima Pambudi Gunadi is listed as SEA Service Quality Control at Trip.com at Trip.com.
AeroLeads has found 1 work email signal at @trip.com for Bima Pambudi Gunadi at Trip.com.
Bima Pambudi Gunadi is based in Changning District, Shanghai, China while working with Trip.com.
Bima Pambudi Gunadi has worked for Trip.Com, Accenture, Philip Morris International, and International Office - Universitas Indonesia.
Bima Pambudi Gunadi's colleagues at Trip.com include Sherry S., Tiffany Zhang, Chen Li, Ke Yang, and Rosina Capelleras.
You can use AeroLeads to view verified contact signals for Bima Pambudi Gunadi at Trip.com, including work email, phone, and LinkedIn data when available.
Bima Pambudi Gunadi holds Bachelor’S Degree, Geography, 3.54 Out Of 4.00 from University Of Indonesia.
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