Abimbola Buari Email and Phone Number
With over three years of experience in software development and technical support, I have consistently demonstrated a strong commitment to maintaining meticulous records of technical issues, delivering effective resolutions, and actively contributing to product enhancement efforts. My expertise extends to engaging with clients through diverse communication channels, ensuring their queries are promptly addressed. In previous roles, such as a Senior Technical Support Specialist, I played a crucial role in assisting students and junior technical support engineers, fostering my skills in communication, problem-solving, and team leadership.
Teckciphers
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Software DeveloperTeckciphers Jan 2023 - Present- Lead the development of Teckciphers' website and web application user interface as a startup- Collaborate closely with the design team to implement Figma designs. - Utilize Next.js, Tailwind, and React to create a dynamic and functional web interface.
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Customer Success ManagerTeckciphers Sep 2023 - Present- Contribute and update the company's knowledge base or FAQs with technical documentation andtroubleshooting guides.- Schedule one-on-one meetings with customers to help solve technical and non-technical issues.- Deliver exceptional customer service by responding quickly and thoroughly to requests from customersusing ticketing and live chat system- Work closely with the Customer Success team to meet SLA and customer requirements
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Senior Technical Support SpecialistMicroverse Jun 2022 - Aug 2023United States- Assist students and junior technical support engineers in diagnosing and resolving technical issues related to software development.- Schedule one-on-one meetings with students to help solve technical issues.- Contribute and update the company's knowledge base or FAQs with technical documentation and troubleshooting guides.- Improve accessibility and lighthouse score by re-configuring software to fix glitches and issues with dashboard forms and flaws to increase performance. -
Technical Support SpecialistMicroverse May 2021 - Jun 2022United States- Schedule one-on-one meetings with students to help solve technical issues.- Contribute and update the company's knowledge base or FAQs with technical documentation and troubleshooting guides.- Assist students in diagnosing and resolving technical issues related to software development.- Improve accessibility and lighthouse score by re-configuring software to fix glitches and issues with dashboard forms and flaws to increase performance.
Abimbola Buari Education Details
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University Of The PeopleComputer Science -
Entrepreneurship/Entrepreneurial Studies
Frequently Asked Questions about Abimbola Buari
What company does Abimbola Buari work for?
Abimbola Buari works for Teckciphers
What is Abimbola Buari's role at the current company?
Abimbola Buari's current role is Customer Success Manager @ Teckciphers | Technical Support Engineer | Building digital products with React-Native.
What schools did Abimbola Buari attend?
Abimbola Buari attended University Of The People, Osun State University.
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