• Effectively dealing with and developing solutions to moderately difficult problems. Providing input into new products, processes, standards or plans in support of the business• Ensuring Project Management and communication updates of key initiatives are being undertaken to improve the overall operational performance and delivery of services to clients• Have gained expertise in catalogue processing by efficiently managing the catalogues for e-commerce international clients• Coordinating project team activities and thought leadership as directed in relation to key initiative solutions and ideas and problem solving• Ideating with and mentoring over 100 people, ensuring their competencies are in line with the needs of the company

• Provided input into new products, processes, standards and plans in support of the business• Ensured that operational business met and exceeded operational effectiveness and financial objectives in line with global priorities• Responsible for establishing the governance and rigor in project delivery including communications plan internally and externally• Key deliverables included planning, analyzing and executing the requirement shared by the customers