Bim Ni Email & Phone Number

New York, United States

New York, United States

New York City Metropolitan Area

• Drafted, assembled, and filed nonimmigrant employment visas and adjustment of status petitions on behalf of foreign nationals employed by the firm’s clients.
• Coordinated within a small team to meet the stipulated SLA, develop case strategy, communicate processes, and provide in-depth information with regards to the immigration process.
• Acted as the central point of contact between foreign nationals, client Human Resources representatives, and attorneys during the entire lifecycle of each case, from case initiation, fact gathering, petition drafting.
• Balanced a consistent caseload of 35+ cases with day-to-day emails, immigration status tracking, data entry, and administrative duties.

New York City Metropolitan Area

Orlando, Florida Area

• Translated for Chinese families visiting Orlando as a part of Make-A-Wish Foundation’s wish fulfillment trips.
• Oversaw all family experiences such as move in and scheduling their visit to maximize involvement and satisfaction.
• Guided the wish child and the family through the attractions and ensure that their needs are met and that they are enjoying their experience.

Orlando, Florida Area

• Managed day to day operations of company’s local office.
• Tracked new reservations in company’s database and input data into Excel.
• Completed daily analysis of bus route to maintain efficiency and punctuality.
• Performed daily reconciliations and record keeping for billings, expense accounts, and cash on hand.
• Handled customer complaints and resolved them in a timely manner.
• Conducted weekly calls with management to discuss performance and ongoing business concerns.

Orlando, Florida Area

• Provided prompt, attentive and knowledgeable assistance to all clients.
• Ensured the highest standards of client service are maintained at all times.
• Maintained the selling floor and merchandise.