Main responsibility:● Supervised operations staff and kept employees compliant with company policies and procedures.(daily monitor and weekly meeting)● Developed systems and procedures to improve operational quality and team efficiency.(more than 99.9% pass rate)● Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.(on-time delivery more than 99.5%, inventory accuracy more than 99%)● Developed and maintained relationships with external vendors and suppliers.● Analyzed and reported on key performance metrics to senior management.● Developed and implemented strategies to maximize customer satisfaction.(more than 95%)

Main responsibility:● Managed and archived quality documentation and participated in internal and external quality audits(ISO9001, 14001, IATF16949).● Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.● Evaluated quality problems and performed assessments to identify and resolve issues(8D report, FMEA).● Updated quality control standards, methods, and procedures to meet compliance requirements( for customer special requirement as well).● Increased customer satisfaction through adherence to quality standards and customer requirements(based on project and annual survey).( customer satisfaction > 95%)● Wrote and implemented new rework procedures to standardize processes and streamline workflow.● Managed out-sourcing suppliers and monitored their improvement● Trained and coached employee, Built strong quality function team(Incoming, process, outgoing, out-sourcing quality control)● Led process optimization and quality cost control(quality loss reducedfrom 6 million to 1 million per year, VS sales revenue 2 billion RMB per year)

Main responsibility: ● Contributed to root cause analysis to determine core reason for failures and errors. ● Performed quality inspections and drafted reports to detail non- conforming material issues. ● Coordinated with quality control staff to complete inspections. ● Partnered with senior management to analyze issues and find appropriate solutions. ● Executed operational audits and assessed company operations, compliance and other associated risks. ● Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction. ● Collaborated with other departments to facilitate successful project completion. ● Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.

Main Responsibility: ● Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues. ● Facilitated process improvements to successfully decrease errors. ● Developed action plan for company certification using ISO 9000 standard knowledge. ● Recommended revisions to internal controls and operational and management policies and procedures. ● Maintained compliance with industry standards and regulatory compliance during managed projects. ● Designed and implemented quality control processes to facilitate customer satisfaction.(Organized analysis for customer complaint and non-conformity in process and implemented improvement) ● Analyzed and interpreted data to identify trends and recommend improvements.(Organized the process data collection, analysis, taken temporary & permanent corrective action and verified the effectiveness of these actions together with relevant departments) ; ● Trained and mentored inspectors, providing guidance and direction. (Compiled the inspection instruction and checklist for out-sourcing parts & components, managed the quality improvement of sub- contractor ) ● Monitored quality target for products and reported to department manager. ● Held weekly quality meeting;