Database Administrator
CurrentSalesforce: (Salesforce Admin since 2019)• Certified Salesforce Administrator with 4 years of experience. Worked on Service cloud both lightning and Classic. • Managed Salesforce clients and Internal/External Users, Profiles, Permission sets• Created manual processes in Salesforce including gathering necessary business requirements from process owners to strategize and plan each projects and creating solution in salesforce, Testing in Sandbox and deploying in Production. • Designed and maintained Salesforce, Apps, Standard and Custom objects, Fields, Quires, Formulas, Datasets, Validation Rules, Security, Page Layouts, Data Loader etc. Also structuring users, roles, Profiles and workflow rules. Give training to end users• Created and updated reports and dashboards to track required information • Managed GP/Salesforce integration and resolved data migration issues. • Worked with Lighting and Classic, Custom Reporting. Modifying Triggers, page layouts, record types. Comparing profiles etc.Teamcenter:• Working as a Teamcenter administrator for 10 years. • Lead for Teamcenter upgrade twice with Siemens Team.• I support 250+ users consists of internal and external users and resolved access issues, security issues and major portion of work-flow related issues. • In order to create new manual process and make it Teamcenter processI gather business requirements and Create Solution (BMIDE Creating custom attributes, Forms and Scripts)•I provide training to users on how to use Teamcenter and other custom software on a regular basis answering users’ questions.• I have worked on creating custom reports that required complex coding work. I worked with coders to explain business requirements• Created Workflows, ACLs, Custom Reports, Quires, BOMs, CM. Worked with most moduals in Teamcenter.
