Bindiya Ghimire

Bindiya Ghimire Email and Phone Number

Customer Service Representative | Social Media and Review Management @ Belly Buster
Toronto, ON, CA
Bindiya Ghimire's Location
Toronto, Ontario, Canada, Canada
About Bindiya Ghimire

As a Marketing Specialist with a focus on data-driven digital marketing, I bring a diverse background in content strategy, SEO, and data analysis. My journey includes roles such as a Marketing Research Analyst at the Central Bureau of Statistics, where I delved into consumer trends, ensured data accuracy, and collaborated on targeted marketing strategies. This role enhanced my skills in interpreting complex data to drive actionable insights.In my current position as a Customer Service Representative at Belly Buster, I apply my product knowledge to improve customer satisfaction and manage high-volume orders efficiently. This experience has strengthened my abilities in client relations, problem-solving, and maintaining high standards of service.I hold a Postgraduate Degree in Content and Digital Marketing from York University and a Postgraduate Degree in Marketing-Corporate Account Management from Centennial College. My academic background complements my hands-on experience, equipping me with proficiency in tools like Google Analytics, HubSpot, and Hootsuite.Driven by a passion for leveraging data to craft impactful marketing campaigns, I am eager to contribute my skills to dynamic teams and innovative projects. I look forward to connecting with professionals in the marketing field to explore new opportunities and collaborate on exciting initiatives.

Bindiya Ghimire's Current Company Details
Belly Buster

Belly Buster

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Customer Service Representative | Social Media and Review Management
Toronto, ON, CA
Employees:
8
Bindiya Ghimire Work Experience Details
  • Belly Buster
    Customer Service Representative | Social Media And Review Management
    Belly Buster
    Toronto, On, Ca
  • Belly Buster
    Customer Service Representative | Social Media & Review Management
    Belly Buster Apr 2023 - Present
    Toronto, Ontario, Canada
    1. Delivered exceptional customer service by addressing inquiries, processing transactions, and managing high-volume orders efficiently.2. Utilized in-depth product knowledge to enhance customer satisfaction and effectively resolve complaints, leading to increased positive feedback.3. Maintained rigorous food safety and hygiene standards to ensure a safe and welcoming environment, contributing to overall customer safety and satisfaction.4. Managed social media interactions and responded to customer reviews on Google, leveraging these platforms to address concerns and build positive relationships with customers.5. Analyzed customer feedback from reviews and social media to inform improvements in service and product offerings.
  • Central Bureau Of Statistics, Nepal
    Marketing Research Analyst | Data Analysis, Consumer Insights And Strategic Recommendations
    Central Bureau Of Statistics, Nepal Nov 2021 - Sep 2022
    Kathmandu, Bāgmatī, Nepal
    1. Conducted comprehensive market research by analyzing quantitative and qualitative data from questionnaires, leading to actionable insights into consumer trends and behaviours.2. Ensured data accuracy and completeness by implementing rigorous quality control measures and highlighting inconsistencies for prompt correction, resulting in more reliable research outcomes.3. Utilized advanced data management tools and techniques to organize and input information into the database system, streamlining the data analysis process.4. Provided critical insights on hard-to-reach communities by analyzing demographic and psychographic data, which enhanced the effectiveness of targeted marketing strategies and outreach programs.5. Collaborated closely with cross-functional teams to interpret research findings and develop actionable recommendations, improving the strategic direction and implementation of marketing campaigns.
  • Rastriya Banijya Bank
    Administrative Assistant Intern | Data Management, Clerical Support And Process Optimization
    Rastriya Banijya Bank Dec 2019 - Feb 2020
    Kathmandu, Bāgmatī, Nepal
    1. Efficiently sorted, organized, and maintained files to ensure data integrity and easy retrieval.2. Provided clerical support for routine and specialized tasks, contributing to smooth office operations.3. Handled incoming telephone calls, transferred messages, and communicated effectively with staff members.4. Conducted research, compiled data, and assisted in timely reporting, improving operational efficiency.5. Enhanced customer experience by delivering excellent service and resolving issues promptly.Accurately collected, arranged, and inputted information into the database system for effective data management.

Bindiya Ghimire Education Details

Frequently Asked Questions about Bindiya Ghimire

What company does Bindiya Ghimire work for?

Bindiya Ghimire works for Belly Buster

What is Bindiya Ghimire's role at the current company?

Bindiya Ghimire's current role is Customer Service Representative | Social Media and Review Management.

What schools did Bindiya Ghimire attend?

Bindiya Ghimire attended York University, Centennial College, Pokhara University.

Who are Bindiya Ghimire's colleagues?

Bindiya Ghimire's colleagues are Jess Decosta, Jacquelyn Lazaro.

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