Bindiya Sandeep Kumar Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

CUSTOMER CHURN PREDICTION USING MACHINE LEARNING• Data Visualization – Created charts using Python Libraries in Jypyter Notebook to perform exploratory data analysis and visualized data using Matplotlib, Seaborn and Plotly.• Predictive Modeling – Developed 28 machine learning classification algorithms with various configuration. Predicted the churning customers with 95% accuracy to enable the company targeted marketing campaign.• Presentation - Presented the insights to technical and non-technical audience.Achievements: XGBoost Model with Smote oversampling technique and hyperparameter tuning with optuna framework gave the highest accuracy of 95% classifying churners with least false negative values.

Melbourne, Victoria, Australia

Australia

• Data quality analysis in advanced MS excel with customer demographic, address and transactions datasets.• Mitigation methods & Recommendation’s email to clients to improve data accuracy.• Performing exploratory data analysis using Python libraries such as Pandas, Seaborn, Matplotlib and Plotly. • Feature engineering, data transformation and model building using Machine Learning to determine the prospective customers through customer segmentations for better target market campaign. • Presenting insights in dashboards using PowerBI / Tableau.

Melbourne, Australia

Managed reception providing phone support, responded to course interest emails and monitored staff security access systems.Updated data using MS Excel, Customer Relation Management system Catered refreshments and travel arrangements for meetings and event attendees.Monitored stock levels of stationeries and refreshments and placed orders if required.

Bangalore

Organizing and formatting examination content provided by subject matter experts and maintained with confidentiality.Conducted examinations, aggregated marks using MS Excel, producing reports to candidates and examiners after examinations are completed.Managed, updated and stored data in record management systems.Key Achievement : Appreciation of the best employee of the academic department for data accuracy, for being proactive and productive.

Bengaluru Area, India

Performed full-Life cycle of recruitment service in Information Technology and Management, filling contract and permanent positions for major IT clients.Used advanced Microsoft Excel to create, maintained and stored daily and monthly reports of candidates in database management systems.Key Achievement: A track record of successfully sourcing high-quality candidates with high level sales, achieved organisation targets.

Bachelor'S Degree, Information Technology And Management, First Class

Industry Certification In Data Science & Artificial Intelligence, Data Science And Artificial Intelligence

Postgraduate Degree, Personnel Management & Marketing Management, First Class