Bindu R Email and Phone Number

Highly motivated Windows VMware Administrator with 4+ years of experience in supporting, maintaining, and administering VMware virtual infrastructure. Proven expertise in implementing and managing highly available VMware vSphere and vCenter solutions. Deep knowledge of security, storage, and virtualization best practices. Skilled in optimizing VMware resources, installing and configuring VMware ESXi, vCenter and managing virtual machines. Experienced troubleshooter for resolving VMware related issues. Experienced in escalation management with proficiency in Windows, Azure Active Directory, and Citrix Environment. Proven track record in efficiently handling escalations. Certified in VMware Certified Professional 6.7 - Data Center Virtualization (VCP 6.7 - DCV) and VMware Certified Professional 7.0 - Data Center Virtualization(VCP 7.0 - DCV) with expertise in Incident and Escalation Management, backed by ITIL certification.

Worked at IBM Inc. as Windows/Azure AD Administrator with 3+ Years of Experience. Expertise in managing Active Directory (AD) and Azure AD, including user provisioning, group management, and access control policies. Skilled in resolving login failures, investigating account lockouts, and integrating Azure AD with Microsoft services and third-party applications.Proficient in Group Policy implementation, server hardening, and troubleshooting.Extensive experience in managing Organizational Units (OUs), groups, and group scopes. In-depth knowledge of AD partitions, forests, domain trusts, and replication (inter-site and intra-site). Experienced in configuring and managing Active Directory Domain Services and Domain Controllers. Competent in DHCP scope management, failover configuration, and DNS zones (forward/reverse lookup). Managed Office 365 mailbox provisioning and user account administration. Supported 600+ end users, handling password resets, rights elevation, and user group management. Utilized ServiceNow, BMC remedy for incident management and ensured 100% SLA compliance. Monitored software release levels, configured Group Policy Objects (GPOs), and provided remote desktop support. Resolved Outlook issues, conducted health checks for AD/DNS/DHCP, and managed service requests.