Bindu Sachdev Email & Phone Number

United States

Pune Area, India

• November ’08 – March ’10 with FedEx Express as Business Development Manager:
• Successfully handled Sales & Marketing activities for the state of Maharashtra and Udaipur city and achieved annual sales budget by securing new clientele base, trade lane development and re-securing lost clients..
• Managed key accounts for the territory by developing a close and constructive working relationship and leveraging it for revenue stability and business expansion
• Delivered the best in class customer service by continually improving and standardizing core processes across customers
• Managed the Bill consignee business for Western India (Maharashtra, Gujarat, Goa & Udaipur)

Pune Area, India

• September ’05 – October ’08 with AFL Wiz as Regional Sales Manager:
• Aggressively and efficiently handled Sales & Marketing activities for the entire state of Maharashtra and achieved the annual sales budget year on year. Reporting to National Sales Manager
• Monitored and improved customer profitability by adhering to strict yield management, process improvement and developing standards to achieve a faultless performance by consultative selling approach to align on the.
• Judiciously attained 100% increase in business from existing clients with better co-ordination and inter-personal relations
• Cross and up sold successfully and managed Export, Import and Domestic Services
• Market analysis, organizational skills and flexibility to work under changing priorities helped achieve the region’s target

Pune Area, India

• November ’04 – August ‘05 with Aramex India Private Limited as Territory Manager:
• Developed an Annual customer call cycle (Planned and Unplanned Maintenance) to secure committed orders with new and existing customers and gain any competitor held businesses to ensure that individual agreed targets.
• Build a strong client relationship to align on the strategic services roadmap so that the account performs and grows to its maximum potential resulting in reduced attrition rate
• Conversion of qualified leads into customers (First Time Buyers) and develops and penetrates existing accounts (Retention and Development)
• Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in the customer database
• Awarded Star Performer for the month of November ’04 and April ’05

Vadodara Area, India / Ahmedabad, India

• August ’01 – Mar ‘04 with Agility (formerly Geo-Logistics Private Limited) as Sr. Executive – Customer Service:
• Strived for Customer Delight and satisfaction by maintaining quality standards and commitment to excellence in work practices. Reporting to Gujarat Head
• Handled multiple service Air & Ocean Export and Air & Ocean Imports with a desire for continuous professional development
• Sales Administration – Maintaining database and proactive monitoring of customers for Imports and Exports
• Working with people across all levels and functions of the organization helped the branch to become a profit making unit

Vadodara Area, India

• June 1999 – May 2000 with Aptech Computers Private Limited as Sales Executive:
• Direct Sales by promoting new courses being launched. Reporting to Center Head
• Responsible for Corporate Tie ups
• Counseling for enrolling students