Senior Fulfillment Team Lead At Tamanna.Com
CurrentCoached team members in techniques necessary to complete job tasks.Trained new team members by relaying information on company procedures & safety requirements.Evaluated employee skills and knowledge regularly, training, and monitoring individuals with lagging skills.Managed schedules - leave requests, absences and arranged covers to facilitate smooth flow of operationsDesigned strategic plan for component practices to support future projects.Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.Established open and professional relationships with team members to achieve quick resolutions for various issues.Supervised team members to confirm compliance with set procedures and quality requirements.Promoted high standards through personal example to help each member understand expected behaviors and standards.Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.Mentored and guided employees to foster proper completion of assigned duties.Worked with teams to identify areas of improvement and devised solutions based on findings.Held weekly meetings to inform team members on company news and updates.