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Training ManagerHarbour Plaza Hotel Management Aug 2022 - PresentPutuo District, Shanghai, ChinaTraining partTraining demands analysis, made annual training plan, delivered courses based on the monthly training calendar in both onsite and online method. HR relatedstaff Injury, Dormitory related, trainee management, staff annual evaluation, staff caring… -
Assistant L&D Manager索菲特酒店 Aug 2019 - Aug 2022Shanghai HongqiaoLearning and developmentSenior Learning & Development Supervisor(Accor certified trainer) August 2019 – Present§ Conducted internal and external training based on hotel learning needs analysis§ Inspired staff by organizing activities with various concepts, including Birthday Party, Heartist Week, Solidarity Day,Diversity and Inclusion Week etc.§ Assisted with new staff on-boarding, contract signing, staff resigning and trainees recruiting through online presentation§ Acted as 2020 Christmas Dinner Event MC in the hotel -
F&B Secretary And Digital Executive索菲特酒店 Oct 2017 - Aug 2019Shanghai City, China§ Generated F&B revenue and forecast related reports for different meetings and owner.§ In charge of F&B attendance check and other administrative assignments including meeting minutes, menus creating andChinese-English translation etc.§ Assisted Director of Food and Beverage to execute yearly promotion strategies for four outlets§ Monitored multiple e-commerce platforms including Dining City, Windeal, Colorful and DaZhongDianPing to ensure hotel’s online exposure and reputation
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Mit(School Of Excellence)索菲特酒店 Aug 2016 - Aug 2017New York§ Generated for creating catering sales proposals, contracts and event orders§ Prepared daily/weekly event reports for banquet event run-down meeting§ Performed site inspections of the guestrooms and banquet event space for potential and existing client groups§ Created, conceptualized and designed restaurant menus, promotions & hotel collateral§ Worked closely with Public Relations & Marketing Manager on the International Emmy Awards and the Tony Awards;assisted with room set up, design & décor for each event§ Managed and responded to hotel guest reviews on E-reputations sites such as TripAdvisor & Trust You§ Supported Catering Sales Manager in exceeding revenue goal each quarter from August 2016 – 2017
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Merchandise迪斯尼世界 Jul 2015 - Sep 2015Orlando, Florida Area§ Cross-trained in each department; rotated through positions including but not limited to cashier, product placement, stockroom and customer service agent§ Provided guests with magical service, ensuring an exceptional experience§ Upheld brand standard of environmental safety, quality assurance, cleanliness and organization at all times -
Income Auditor TraineeDoubletree By Hilton Jan 2015 - Jun 2015BeijingMonitored Hotel FO and F&B daily cash flow · Audited income checks · Created and distributed Daily Revenue Reports -
Executive Chef Secretary Trainee凯宾斯基 Aug 2013 - Jan 2014Created training plans (SOP’s) and reports for nine restaurants · Translated menus in bilingual Chinese & English
Bingran Lu Skills
Bingran Lu Education Details
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Hospitality Management
Frequently Asked Questions about Bingran Lu
What company does Bingran Lu work for?
Bingran Lu works for Harbour Plaza Hotel Management
What is Bingran Lu's role at the current company?
Bingran Lu's current role is ..
What is Bingran Lu's email address?
Bingran Lu's email address is bi****@****tel.com
What is Bingran Lu's direct phone number?
Bingran Lu's direct phone number is +141580*****
What schools did Bingran Lu attend?
Bingran Lu attended Beijing Hospitality Institute.
What skills is Bingran Lu known for?
Bingran Lu has skills like Hospitality Management, Hotel Management, Microsoft Office, Translation, Graphic Design.
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