Binh Le, Pmp®, Mba Email and Phone Number
I am a seasoned professional with an extensive background in Digital Transformation, Project Management, Business Process Management and Quality Assurance. With over 10 years of experience in various industries such as Retail, Real Estate, Finance, and E-commerce, I have honed my skills in streamlining business processes, managing cross-functional teams, and implementing strategic initiatives.Currently, I am a Business Process Management Expert at One Mount Group, where I manage process re-engineering projects to improve and consolidate end-to-end service processes. Prior to this, I was a Quality Management Specialist at Vietnam Maritime Commercial Joint Stock Banking, where I was trusted to formulate and implement productivity measurements and quality indicators for strategic technology projects.Earlier in my career, I served as an IT Quality Assurance Manager at SmartOSC Company, managing a team of QA engineers, establishing KPIs, and maintaining the company's quality management system based on ISO 9001:2015, ISO 27001, and CMMi standards.I am a Certified Project Management Professional Certified (PMP®) and I hold a Certificate of Professional Scrum Product Owner (PSPM II) - Professional Scrum Master (PSM II), and I hold a Lean Six Sigma Green Belt (ICGB) certification. I'm also currently pursuing an MBA at Liverpool Business School, with a major in Finance.Leading teams to success, ensuring quality, and driving process improvements are what I am passionate about.
Fpt Corporation
View- Website:
- fpt.com.vn
- Employees:
- 1320
-
Project Management And Business Improvement LeaderFpt Corporation Oct 2023 - PresentProject management and business improvement team leader -
Consultant - Digital TransformationByl Consulting Group Oct 2023 - PresentBYL is a comprehensive business consulting firm dedicated to empowering organizations at every stage. Our diverse range of services is designed to help businesses from initial setup to full-scale operational optimization, enabling sustainable growth and strategic success. -
Business Process Management ExpertOne Mount Nov 2020 - Oct 2023Hanoi Capital RegionPlayed as a central role in reviewing and updating end-to-end lifecycle product development processes based on Scrum/Kanban methodologies. In charge of constructing a set of metrics to measure performance, efficiency and quality in DataStudio/Superset for dynamic visualization. It’s not only allowed for real-time monitoring but also empowered stakeholders with valuable insights.Streamlined the implementation process and reduced the average product delivery time from 2 weeks to 1 weeks by redefining responsibilities and improving accountability of employees with them role.Managed a process re-engineering project to improve and consolidate end-to-end service processes that alignment to Strategy and Business Model; restructured communication flow among 8 departments in 2 companies, and cut down paperwork/ overlap work for Ecosystem company, One Mount Real Estate by Onemount Group.Proposed solution and built team to solve pain point cause of business process issue (sale process, booking and goodwill agreement), and completed project with Ecosystem company's appreciation. -
Quality Management LeadNgân Hàng Tmcp Hàng Hải Apr 2018 - Oct 2020Hanoi Capital RegionQuality Management - Strategy Division- Be trusted and selected to formulate & implement productivity measurement, quality indicators of more than 10 most important strategic technology projects, provide backlog issues that could improve Quality and Reduce development cost. Reporting to the CEO and Technology Committee.- Detect ISSUE, RISK, advice and provide Correction, Prevention, Mitigation, Contigentcy – Action, raise to appropriate manaders.- Main responsibility create Project Governence (Process, Regulation, Guideline, Checklist, and Template) and participating in Banking Process LEAN project.- Improved business processes by using DMAIC, PDCA cycle, KAIZEN, 5S methodology and analysis techniques (5-Whys, Fish-bone diagram, Brainstorming, etc.) and software development models (Water Fall, Agile/Scrum, iteration).- The person responsible for implementing the bank innovation program. Deploying a channel of recording, consulting, feedback and monitoring project implementation progress with the result of reducing operating costs and increasing profits by about 15 billion to 20 billion in 2 years of taking over.- Responsible for acknowledges the comments and complaints about the problems of the Regulation, the Process relating to Quality Management & Improvement Activities. Summarizing, classifying and distributing the Owner, request a plan to overcome inadequacies; track and make monthly reports on the processing. -
Quality Assurance ManagerSmartosc Jun 2016 - Apr 2018Hanoi, Hanoi, Vietnam- Quality Assurance Manager, Managed a team of 8 member of QA engineers with reporting metrics, evaluated all projects, identified and documented non-compliance to improve, and successfully implemented process automation by creating the automate monitoring tools.- Created a metric to track the quality of the process, implemented a plan to improve the quality of the process, and achieved a 95% increase in the process quality score.- Created a project development process (Waterfall, Agile/Scrum, Dedicated Project) and other business processes.- Established key performance indicators (KPIs) and metrics for project performance measurement.- Reviewed and maintained the quality management system of the company based on ISO 9001:2015, ISO 27001, and CMMi, through the conduct of internal audit projects.- Deployed Customer Complaints Process (CCM) by creating metrics, tracking, solving, and reporting issues and customer complaints about the quality of the process and products, reducing the number of valid complaints from 50 to 10 per month.- Improved the efficiency of a process by implementing process and technology improvements to a database that includes case studies and lesson learn – practice.- Analyze the reports and identified process risks, contributed project by constructive comments and ideas to improve the process, achieved 95% increase in process quality score. -
Quality Assurance LeadFpt Software May 2012 - Jun 2016
Binh Le, Pmp®, Mba Education Details
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Master Of Business Administration - Mba -
Information Technology
Frequently Asked Questions about Binh Le, Pmp®, Mba
What company does Binh Le, Pmp®, Mba work for?
Binh Le, Pmp®, Mba works for Fpt Corporation
What is Binh Le, Pmp®, Mba's role at the current company?
Binh Le, Pmp®, Mba's current role is Project Manager (PM/PMO)| Digital Transformation Consultant | Business Process Management Expert | Quality Assurance Manager | PSPO II - PSM II.
What schools did Binh Le, Pmp®, Mba attend?
Binh Le, Pmp®, Mba attended Liverpool Business School, Fpt University.
Who are Binh Le, Pmp®, Mba's colleagues?
Binh Le, Pmp®, Mba's colleagues are Jena Bùi, Quỳnh Nguyễn, Tuan Ngo, Tran San, Nguyễn Sang Sinh, Minh Đặng Trà Xuân, Bùi Thế Nam.
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Binh Le, MBA, PMP
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