Binh Phan Email & Phone Number

Sydney, Nsw, Au

Australia

• 2 areas 9 countries: South Asia (Singapore, Malaysia, Thailand, Vietnam, Philippines, India) and Pacific ( Australia, New Zealand, Guam) • Manage the winning O&I team to design, implement and support on Systems (servers, computers, mobile devices), Network and Security for 100+ sites across the region.• Ensure satisfied performance for the growing Work-From-Home solution: VPN, AWS Cloud, O365 and Teams, remote access. • Implemented infrastructure standards and best practices for… Show more • 2 areas 9 countries: South Asia (Singapore, Malaysia, Thailand, Vietnam, Philippines, India) and Pacific ( Australia, New Zealand, Guam) • Manage the winning O&I team to design, implement and support on Systems (servers, computers, mobile devices), Network and Security for 100+ sites across the region.• Ensure satisfied performance for the growing Work-From-Home solution: VPN, AWS Cloud, O365 and Teams, remote access. • Implemented infrastructure standards and best practices for stores/warehouses/offices with resiliency design, monitoring system and tools result in minimum down time and quick recovery, even for remote sites.• Optimized WAN, LAN and WIFI network performance; implemented tools & procedures for application performance analysis and troubleshooting.• Lead the design and implementation of IT documentation, conventions and standards for SAP countries: naming conventions, store & office IT documents, IT asset list, SOPs.• Reviewed, optimized and saved 20% of O&I annual budgets. Show less

Australia

• Successfully deployed infrastructure projects on time, within budget for Australia, New Zealand and Guam: Cisco WIFI remediation, VLAN network standardization, server virtualization, file server standardization, WAN network upgrades, ShopperTrak people counting, new store & office openings.• Managed Systems (AD, Windows servers, GPO, SCCM, SAP/IDM, mobile device management Airwatch MDM); Network (WAN, LAN, WIFI using Cisco & Meraki) and Security (McAfee EPO, RSA Console, Zscaler VPN… Show more • Successfully deployed infrastructure projects on time, within budget for Australia, New Zealand and Guam: Cisco WIFI remediation, VLAN network standardization, server virtualization, file server standardization, WAN network upgrades, ShopperTrak people counting, new store & office openings.• Managed Systems (AD, Windows servers, GPO, SCCM, SAP/IDM, mobile device management Airwatch MDM); Network (WAN, LAN, WIFI using Cisco & Meraki) and Security (McAfee EPO, RSA Console, Zscaler VPN, security patching, laptop encryption)• Coordinated pre-IT Audit preparation tasks across departments, implemented remediation solutions post- IT Audit on Systems/Network/Security areas.• Successfully troubleshot various ad-hoc problems which required wide knowledge across Systems/Network/Security areas. Fixed long outstanding issues and brought security management of all SAP countries up to HQ expectations.• Quality of work were recognized, praised and promoted by SAP & APAC management. Show less

Australia

• Provided network and systems implementation, configuration and maintenance to ITIC’s partners and clients using Cisco, Huawei, Microsoft technologies• Delivered training on Cisco, Microsoft and Huawei certifications.• Led the installation and provisioning hundreds of servers for Yahoo Data Centre and Huawei Metro Services Platform core switches for Optus exchanges in Melbourne & Sydney.• Successfully upgraded mission-critical wired and wireless networks for high profile clients.… Show more • Provided network and systems implementation, configuration and maintenance to ITIC’s partners and clients using Cisco, Huawei, Microsoft technologies• Delivered training on Cisco, Microsoft and Huawei certifications.• Led the installation and provisioning hundreds of servers for Yahoo Data Centre and Huawei Metro Services Platform core switches for Optus exchanges in Melbourne & Sydney.• Successfully upgraded mission-critical wired and wireless networks for high profile clients. Show less

Australia

Australia

• Personally asked by the owner, Dr. Schwartz, to come back and lead his IT team through crisis.• Managed a team of 4 members providing LAN & WAN network and systems installation and support for several properties, including 9 hotels and 1 medical centre across 3 states (team of 4 members)• Supported 300+ end user workstations and 40+ servers running Windows (AD domain controllers, DHCP, DNS, File/Print servers, Exchange, database servers - Oracle/SQL, interfaces, billing systems)•… Show more • Personally asked by the owner, Dr. Schwartz, to come back and lead his IT team through crisis.• Managed a team of 4 members providing LAN & WAN network and systems installation and support for several properties, including 9 hotels and 1 medical centre across 3 states (team of 4 members)• Supported 300+ end user workstations and 40+ servers running Windows (AD domain controllers, DHCP, DNS, File/Print servers, Exchange, database servers - Oracle/SQL, interfaces, billing systems)• Monitored networks, servers, phone and surveillance systems for all properties • Implemented new structured cabling system and switches upgrade, billing system deployment projects for 2 hotels to provide high speed in-room Internet access and video on demand. Show less

Australia

• Administered high performance, secured networks running Cisco network and HP devices providing satellite TV broadcasting service across Australia and 3 other countries.• Managed high performance, highly available systems of 25 Dell/HP/IBM servers (Windows NT/2000/2003) consisting of AD, SQL, DHCP, DNS, Email, File/Print, FTP, IIS and application servers (most of the server roles were protected with redundant hardware, e.g. hard-drives running RAID 1/5/10, controller cards, SAN storage… Show more • Administered high performance, secured networks running Cisco network and HP devices providing satellite TV broadcasting service across Australia and 3 other countries.• Managed high performance, highly available systems of 25 Dell/HP/IBM servers (Windows NT/2000/2003) consisting of AD, SQL, DHCP, DNS, Email, File/Print, FTP, IIS and application servers (most of the server roles were protected with redundant hardware, e.g. hard-drives running RAID 1/5/10, controller cards, SAN storage, servers), load balancing and/or clustering.• Provided Level 2 & 3 technical support to the Call Centre, the Broadcast Engineering Deparment in-house software developers. • Configured and managed email system (Mdaemon) for 9 domains: added users, address list, configured anti-spam, anti-virus (McAfee EPO), troubleshot email delivery problems (check SMTP logs), disabled SMTP open relay, dealt with IP black-listed issue Show less

Australia

• Managed hotel LAN & wireless networks, using Linksys, NetComm and Netgear devices, linked to billing systems• Configured, monitored and supported email (Exchange), antivirus (Symantec), backup (ArcServe, Backup Exec), security CCTV servers.• Built and deployed SOE desktop for 150+ new PCs across the company.• Coordinated the IT aspects of 3 successful Hotel Management System upgrade projects ($200K+ per project, for multiple HW/SW components) at 3 hotels in Sydney and Canberra.

Master Of Science - Ms In Internetworking, System, Networking, And Lan/Wan Management/Manager

Diploma In Information Technology, System Administration