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Binh Ly Email & Phone Number

Service Desk Analyst @ ProFrac Services, LLC | IT Troubleshooting at ProFrac Services
Location: Arlington, Texas, United States 9 work roles 2 schools
1 work email found @pacificdentalservices.com LinkedIn matched
4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email b****@pacificdentalservices.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Service Desk Analyst @ ProFrac Services, LLC | IT Troubleshooting
Location
Arlington, Texas, United States

Who is Binh Ly? Overview

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Quick answer

Binh Ly is listed as Service Desk Analyst @ ProFrac Services, LLC | IT Troubleshooting at ProFrac Services, based in Arlington, Texas, United States. AeroLeads shows a work email signal at pacificdentalservices.com and a matched LinkedIn profile for Binh Ly.

Binh Ly previously worked as Service Desk Administrator at Profrac Services and Senior Technician, IT Enterprise Operations at Pacific Dental Services. Binh Ly holds Network System Administrator, It from Itt Technical Institute-Arlington.

Company email context

Email format at ProFrac Services

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{first_initial}{last}@pacificdentalservices.com
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AeroLeads found 1 current-domain work email signal for Binh Ly. Compare company email patterns before reaching out.

Profile bio

About Binh Ly

I am an expert in IT solutions with years of experience in troubleshooting and resolving issues using a variety of professional tools and software for virtualization deployment and many more projects, I am very fast at learning new skills. gathering productive information and putting them into use in a professional environment for better work results.

Current workplace

Binh Ly's current company

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ProFrac Services
Profrac Services
Service Desk Analyst @ ProFrac Services, LLC | IT Troubleshooting
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9 roles

Binh Ly work experience

A career timeline built from the work history available for this profile.

Service Desk Administrator

Current

Willow Park, Texas, US

  • 70% Email Support.
  • 20% Phone Support
  • 10% Desktop Support
  • Onboard/Offboard New Hires and Terminations.
  • Reset or Reimage systems to get them to be ready to deploy state.
  • Setup users in Ring Central.
Feb 2024 - Present

Senior Technician, It Enterprise Operations

Henderson, Nevada, US

  • Perform on-site servicing, repair, and/or installation of hardware and software throughout the assigned region
  • Assist customers to diagnose problems and provide resolutions for technical and service issues including end-user local-area network access problems, e-mail, internet, and network or local printer problems.
  • Diagnose and resolve desktop and laptop hardware issues.
  • Under minimal supervision, install new IT and related equipment for new offices.
  • Help coordinate timely support and repair on various IT equipment covered by third-party vendor maintenance agreements.
  • Manage help tickets assigned, ensuring maximum issue resolution in minimum time with the end-user the main focus.
Jun 2022 - Nov 2023

Web Support

Westlake Village, California, US

  • Support client websites, and PennyMac web-based services through telephone, e-mail and chat Help monitor systems
  • Troubleshoot issues and feedback by existing Users and/or development teams.
  • Ensure PennyMac systems are operating for end users on daily basis.
  • Interact with external and internal customers to provide a high level of customer satisfaction and support.
  • Manage New and Existing user account set-up.
  • Utilize ticketing system to prioritize critical issues and manage workload queue.
Aug 2020 - May 2022

Desktop Technician

Irving, TX, US

" Assist with troubleshooting issues requiring technical support" Help monitor systems" Help to document, track, and monitor all issues and projects" Help with upgrading all networks and computer equipment as well as various applications." Install and configure software applications" Install and configure workstations based on company needs and.

Oct 2019 - Aug 2020

Tech Support Tier 2

Gtl

Falls Church, Virginia, US

  • Answer customer phone calls, assist callers with a variety of issues over the phone, including software and hardware troubleshooting
  • Provide technical support of GTL products for customers, business partners, and internal employees
  • Accurately document & record technical support calls and events (Call receipt documentation entry, tracking,follow-up, escalations and reporting) in ticket and tracking software applications
  • Open/Work problem issues and proactive tickets as escalated from other team members. Escalate those issues that cannot be resolved using current knowledge to the next level
  • Communicate with the customers and give them a comfort level that their issue is being properly addressed
  • Lead in technical aspects of installation and upgrade projects for new and existing customers, working with both on-site technicians, customers, partners and end-user customer personnel
Dec 2016 - Aug 2019

Helpdesk Tier 1

Fort Mill, SC, US

  • Remote in Users Desktop to troubleshoot using Log Me In Rescue and Remote Desktop.
  • Record all work done and log into Service Now.
  • Troubleshoot Technical Issues.
  • Provide Members and Staff of Weight Watchers Resolution. ‘
  • Troubleshoot Dymo 400/450 models.
  • Troubleshoot HP Printers.
Aug 2016 - Sep 2016

Service Technician

Overland Park, KS, US

  • Active Directory (adding, unlocking, password reset user accounts)
  • Image and Reimaging student and faculty laptops
  • Maintain Inventory and operational productivity
  • Remote Desktop Troubleshooting
  • Software Troubleshooting
  • Asset Management
Jun 2009 - Aug 2016

Helpdesk Tier 1

Aig

New York, NY, US

  • Active Directory ( adding, unlocking, password reset user accounts ).
  • Setup and Troubleshoot Blackberry and Treo’s for e-mail.
  • MS Outlook E-Mail Support ( Repair PST files ).
  • Remote Desktop Troubleshooting.
  • Software Troubleshooting.
  • Password Reset.
Jan 2009 - Jun 2009
2 education records

Binh Ly education

Network System Administrator, It

Itt Technical Institute-Arlington

Education record

Wasson High School
FAQ

Frequently asked questions about Binh Ly

Quick answers generated from the profile data available on this page.

What company does Binh Ly work for?

Binh Ly works for ProFrac Services.

What is Binh Ly's role at ProFrac Services?

Binh Ly is listed as Service Desk Analyst @ ProFrac Services, LLC | IT Troubleshooting at ProFrac Services.

What is Binh Ly's email address?

AeroLeads has found 1 work email signal at @pacificdentalservices.com for Binh Ly at ProFrac Services.

Where is Binh Ly based?

Binh Ly is based in Arlington, Texas, United States while working with ProFrac Services.

What companies has Binh Ly worked for?

Binh Ly has worked for Profrac Services, Pacific Dental Services, Pennymac Tpo, Net Inc., and Gtl.

How can I contact Binh Ly?

You can use AeroLeads to view verified contact signals for Binh Ly at ProFrac Services, including work email, phone, and LinkedIn data when available.

What schools did Binh Ly attend?

Binh Ly holds Network System Administrator, It from Itt Technical Institute-Arlington.

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