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Ho Chi Minh City, Vietnam

- Spearheaded new client acquisition efforts, consistently surpassing targets and increasing revenue by over 10% annually from 2019 to 2023.- Secured and managed high-value contracts with clients across diverse sectors and geographic locations, including Australia, Europe (Belgium, Finland, France, Germany, Ireland, Sweden, UK), Asia (Japan, Korea, Singapore, Thailand), North America (Canada, US), and Vietnam.- Nurtured and expanded existing client partnerships, leading to significant growth in average contract value and recurring revenue streams.- Built, led, and mentored a high-performing business development team, fostering a collaborative environment that increased employee engagement and performance.- Developed and executed effective lead generation strategies, resulting in a higher qualified lead rate and increased proposal win rate.- Negotiated complex contracts and cultivated proactive client relationships, consistently achieving high satisfaction ratings and securing repeat business.- Conducted in-depth market research, analyzed competitor activities, and stayed abreast of industry trends to identify new business opportunities and maintain a competitive advantage.

Ho Chi Minh City, Vietnam

- Directed the successful delivery of numerous outsourced software projects, consistently meeting or exceeding timelines and budgets while ensuring high stakeholder satisfaction.- Streamlined project costs through process optimization and strategic vendor management, achieving significant cost reductions.- Implemented robust quality assurance processes, contributing to a marked decrease in software defects and a corresponding increase in product quality.- Cultivated and maintained strong relationships with key vendors, facilitating seamless project execution and ensuring the timely delivery of top-quality results.- Mentored and coached junior program managers, actively supporting their professional development and building a strong, capable team.

Ho Chi Minh City, Vietnam

- Managed all aspects of the software project lifecycle, from planning and execution to quality assurance and final delivery, ensuring consistently successful project outcomes.- Consistently delivered projects on time, within budget and exceeded client expectations- Reduced project costs through efficient resource allocation and streamlined processes, maximizing value for clients.- Provided mentorship and coaching to junior project managers, supporting their skill development and professional advancement.

Ho Chi Minh City, Vietnam

- Team Leadership and Mentorship: Led a team of developers, providing technical guidance, fostering collaboration, and promoting best practices to ensure high-quality deliverables.- Project Oversight: Managed the end-to-end development lifecycle for software projects, including planning, design, implementation, testing, and deployment, ensuring timely and successful delivery.- Technical Innovation: Designed and implemented scalable, efficient, and innovative software solutions tailored to client requirements, contributing to the company’s reputation for excellence.- Performance Optimization: Conducted code reviews, identified areas for improvement, and optimized application performance to meet or exceed client expectations.- Collaboration with Stakeholders: Worked closely with project managers, clients, and cross-functional teams to align technical strategies with business objectives.- Training and Skill Development: Mentored junior developers, conducted training sessions, and facilitated knowledge sharing to build a strong, capable, and cohesive development team.- Process Improvement: Streamlined workflows and introduced tools to enhance team efficiency and productivity, ensuring alignment with industry standards and evolving technologies.- Problem Solving: Resolved complex technical challenges, ensuring seamless project execution and delivering robust solutions that addressed client needs effectively.

Ho Chi Minh City, Vietnam

- Successfully managed and completed a project to replace energy-inefficient lamps across the cold storage system at Song Than Industrial Park.- Implemented a Remote Lighting Management System and delivered comprehensive training to management staff, optimizing the operational efficiency of the facility.- Designed and maintained a scalable IT infrastructure and software solutions that facilitated rapid company growth.- Developed and deployed innovative IT solutions that improved efficiency, increased productivity, and contributed to significant cost savings.- Orchestrated the seamless transition of the startup to a cloud-based infrastructure, significantly improving scalability, agility, and cost efficiency.

Ho Chi Minh City, Vietnam

- Managed and optimized the company's IT infrastructure and software solutions, enabling rapid expansion and maintaining a stable, secure, and efficient environment.- Created and implemented innovative IT solutions that improved efficiency, reduced operating costs, and contributed significantly to the company's overall success.- Successfully developed and launched over 50 digital content solutions that enhanced user engagement and expanded the company's reach within the market.- Identified and resolved critical technical issues, significantly improving system performance and user experience, resulting in increased customer satisfaction and retention.- Provided hands-on mentorship and training to junior developers, sharing my expertise and fostering a strong, skilled, and highly collaborative team.

Ho Chi Minh City, Vietnam

- Developed and implemented key software solutions for garment design, production, and sales, streamlining processes and significantly improving operational efficiency.- Engineered sophisticated algorithms to optimize fabric layout, pattern generation, and garment fitting, which minimized material waste and improved product quality.- Implemented comprehensive systems for quality control and defect management, ensuring high product standards and minimizing errors.- Integrated production data with other company systems, providing greater visibility and control, enhancing decision-making and improving resource allocation.

Ho Chi Minh City, Vietnam

- Content Management System Development: Designed and implemented a new content management system, significantly enhancing content production efficiency and streamlining workflows across the organization.- FileMaker Expertise: Mastered and deployed a FileMaker solution, reducing development costs and providing a cost-effective, scalable solution tailored to the company’s needs.- Process Optimization: Contributed to the seamless transformation of diverse content sources into multilingual experiences, ensuring compatibility across multiple devices and maintaining high-quality standards.- Technical Problem-Solving: Applied innovative approaches to improve technical processes, driving productivity and operational effectiveness.