Career Summary • 9 plus years of experience in Core Banking Application. • Techno functional with Strong Knowledge in Banking domain - Assets, Liabilities and trade finance. • Experience in Finacle 7.2.18 and 10.2.15 version, Database updations, Functional Testing and Testing with multiple applications with integration with Finacle, Test case and test data preparations and checking with database tables. • Worked in Finacle helpdesk at Federal Bank & South Indian bank. • Good Knowledge in Finacle scripting and basic knowledge in Finacle customisation process flow. • Hands-on experience in banking software installation and providing training to bank officials. • Have exemplary written and verbal communication skills. • Ability to communicate technical and functional information with bank officials and train the junior colleagues.Key Responsibilities Handled • Finacle Helpdesk support L1/L2, Functional Testing, Finacle Training and handhold support to branches. • Finacle database table updations, modifications, data corrections, Checking the user logs and rectifying the errors. • Team Coordinator in Help desk. • Problem determination includes re-creating the issues, determining the point of failure by stepping through the Report server and identifying the problem resolution. • Responsible for Team Execution and proactively engages with the team in solving the issues to meet the target on time.