Binil K Thomas Email & Phone Number

India

To be the primary interface between Amazon and our business partners and responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform.* End to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.* Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues.* Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions* Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.

Riyadh, Saudi Arabia

To ensure that customer shipments are processed smoothly and within the specified time periods and Standard Operating Procedures.*Receiving orders from customers in order to plan shipments from the point of origin to the final destination.*Instructing abroad partners to arrange shipments from the point of origin and keeping in touch with them to verify shipments are arranged and booked correctly.*Provide international partners and customers with quotes.*Informing customers about the status of their shipments on a regular basis.*Negotiate pricing with international partners, carriers, and local transporters to ensure the best possible price for customers' requests.*To ensure good operational procedures and practice, collaborate effectively with other team members.

Riyadh, Saudi Arabia

*Identifying and qualifying business opportunities properly. *Prospective clients are contacted directly via personal visits and phone calls. *Provide a systematic follow-up procedure for customer quotations.*Prepare a daily sales report and a quarterly business plan on a regular basis.

Bangalore Urban, Karnataka, India

Builds business by identifying and selling prospects, maintaining relationships withclients by providing support, information, and guidance.

Bangalore Urban, Karnataka, India

Successfully completed project on Recruitment and Selection process