Binil Pk Email & Phone Number

Kochi, Kl, In

Kochi

• Trouble shooting and support for client pc’s and branch wise online and offline support• Server and Network management• Firewall management and configuration• CCTV online and offline support• RDP license management and configuration • ERP solution online and offline support• Branch wise updating and support through online• Responsible for managing backups• Install authorized software to laptops, desktops & standalone pc’s• Creating purchase requisitions for IT hardware/software• Exchange server mailbox maintenance including archiving mailboxes• Web Page designing support• Managing Google apps domain for Business, Responsible for creating & configuring Email accounts• Creating VPN configurations for site-to-site and remote access• Ensuring security and upgrades are applied and kept up to date on desktops and laptops

Dubai, United Arab Emirates

• Responsible for managing backups• Diagnose and resolve technical issues• Provide desktop and server support• Support and maintain MS Server/Desktops and MS Exchange• Setting up and configuring new laptops, desktops & Thin Clients• Managing Hyper V and creating new virtual machines for clients• Install authorized software to laptops, desktops & thin Clients• Ensuring security and upgrades are applied and kept up to date on desktops and laptops• Reporting faults and maintaining logs on servers, desktops and laptops• Patching of network and phones• Managing Avaya IP phone PBX software and client configuration• Ensure all logs for equipment and users are maintained• Installing authorized software’s and updates to servers• Creating purchase requisitions for IT hardware/software• Ensuring all software purchased licensing is recorded and maintained• Exchange server mailbox maintenance including archiving mailboxes• Setting up new users and disabling expired accounts in accordance with HR requirements• Providing support for MAC and PC• Managing and configuring Firewall• Managing and maintenance of DVR and NVR• Managing of network devices like manageable & Ethernet switches, patch panels, routers, extenders and access points

Cochin Area, India

• Implementing, Monitoring and Maintaining Enterprise Level 1 & 2 IT Infrastructure & Services.• Performs analytical, technical, and administrative work in the planning, design and installation of new and existing personal computer systems, workstations or servers• Installation, configuration, administration of Windows server 2012/2016/Windows 7,8 & 10• Installation and configuration of Active Directory, SQL, Patching & Antivirus• Managing & administrating office 365 products which includes, Exchange online, SharePoint online, office online & one drive for business• Diagnoses and resolves problems in response to user reported incidents• Settings up of the networking devices (Router, Switches, Access points )• Identifying problems and then suggesting technical computer-based solutions.• Creating VPN configurations for site-to-site and remote access• Responsible for data network disaster recovery planning and implementation.• Managing CCTV ,Call accounting software Biometric & Access control ,MFP Printer &LaserJet Printers• Manage Wireless Connectivity by setting the Channel, SSID and Security• Managing Google apps domain for Business, Responsible for creating & configuring Email accounts.

Muscat Governorate, Oman

Installed wireless routers and WiFi extenders for users WiFi connectivity and ensure connectivity everywhere. Implementing, Managing, configuring of systems/servers in Windows server 2003,2008 & 2012 LAN environment Ensuring that the network infrastructure is up and running. Taking onsite and offsite Data backup on daily basis in tapes and HDD Testing and troubleshooting of Network Problems Manage Company E-mails that are configured in GOOGLE Domains. Provided technical support to the entire organization on software and hardware Maintains connectivity and ensures uninterrupted network Follow procedures and routines for purchasing equipment and software request quotations, get written approval, sign the delivery note, check delivery, report discrepancies, and approve invoices before payment. Ensuring that the network infrastructure is up and running. Arrange repairs of malfunctioning hardware with suppliers CCTV device and footage’s management.Installed firewall security in network for users data security.

Cochin Area, India

• Installation, configuration, administration of Windows server 2003 /Windows XP & 7• Provides PC support, maintains peripherals such as printers• Perform daily system monitoring and verifying completion of scheduled jobs such as backups.• Troubleshooting of hardware and software.• User administration (setup and maintaining account)• Manage Company E-mails, Spreadsheet and Documents• Installation and Maintaining Local Area Network • Troubleshooting computer hardware & Installation of software.• Installation and up-gradation of hardware and software.• Updating Operating System, Antivirus, Service Packs• Installation of projectors

Cochin Area, India

• Maintaining DHCP and DNS servers• Administer Windows NT/2000/2003 servers in a distributed enterprise environment using standard Microsoft tools• Installed software, patching, upgrading and maintenance of the operating system.• Daily backups of essential software• Created and implemented recommendations to improve scalability and performance.• Installed complex hardware and software and upgrades to ensure work is performed as per the company policy• Installed, upgraded, and maintenance of server hardware components as per requirement• Also responsible for the supervision of backup and disaster recovery operations.

Bachelor Of Commerce (B.Com.), Finance, General

Diploma In Hardware And Networking, Computer Technology/Computer Systems Technology

Higher Secondary, Accounting And Finance

Graduation In Information System Management, Information System Management

Education record

Primary Education