Binny Jaura Email & Phone Number

Vancouver, British Columbia, Canada

• Providing best in class, proactive and personalized client experience to high-net-worth clients and partners, exemplified by timely and accurate account administration coupled with demonstrated technical expertise, personal integrity, and an ability to respond to stated and unstated client needs and concerns. • Handling the responsibilities in absence of Account Manager by demonstrating a detailed knowledge of the accounts and/or administrative functions and by providing excellent client… Show more • Providing best in class, proactive and personalized client experience to high-net-worth clients and partners, exemplified by timely and accurate account administration coupled with demonstrated technical expertise, personal integrity, and an ability to respond to stated and unstated client needs and concerns. • Handling the responsibilities in absence of Account Manager by demonstrating a detailed knowledge of the accounts and/or administrative functions and by providing excellent client service. • Actively pursuing effective and efficient operations of respective areas, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls under the Operational Risk Management Framework and Regulatory Compliance Risk Management Framework. Show less

Burnaby, British Columbia, Canada

• Championed a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.• Completed monthly clearing account reconciliations including client deposits, right of offsets, online and western union payments.• Completed the daily dispositions refunds schedules including buyouts, end of term, admin fee and net pay as well as performing the daily bank run including cheque deposits and disposition mail receipts and performing all… Show more • Championed a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.• Completed monthly clearing account reconciliations including client deposits, right of offsets, online and western union payments.• Completed the daily dispositions refunds schedules including buyouts, end of term, admin fee and net pay as well as performing the daily bank run including cheque deposits and disposition mail receipts and performing all other duties as assigned.• Actively pursued effective and efficient operations improvement in my area , while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. Show less

Surrey, British Columbia, Canada

• Engaged with clients through various communication channels to deliver an outstanding customer service experience, making every client interaction an exceptional one.• Contributed to team results by supporting all colleagues to be successful in meeting client needs.• Empathetically attended to a variety of questions, assisted with a myriad of banking solutions and resolved client concerns at first point of contact.• Managed risks by adhering to compliance routines, processes, and… Show more • Engaged with clients through various communication channels to deliver an outstanding customer service experience, making every client interaction an exceptional one.• Contributed to team results by supporting all colleagues to be successful in meeting client needs.• Empathetically attended to a variety of questions, assisted with a myriad of banking solutions and resolved client concerns at first point of contact.• Managed risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests. Show less

Surrey, British Columbia, Canada

• Reviewed reports to establish baseline customer satisfaction levels.• Delegation of customer enquiries to specific teams as per the departments assigned.• Auditing the cash register tills, Providing cash change to the cashiers• Maintained a record of customer interactions and details of actions taken.• Oversaw cashiers, filled and switched up cash registers, scheduled cashiers’ breaks, assigned associates to a cashier role when the store was too busy.

Ific, Finance, General

Diploma Of Education, Business Administration And Management, General

Master Of Business Administration - Mba, Business Administration And Management, General, 3.9 Gpa