Binod Chapagain Email & Phone Number

80 Pacific Hwy, North Sydney Nsw 2060

Responsible for designing and deploying customized LoRaWAN network architectures, collaborating across functions to ensure scalable and secure networks. Leading infrastructure deployment, optimizing performance, integrating IoT devices, troubleshooting configurations, and managing device provisioning and monitoring. Implementing robust security measures, upgrading base stations, overseeing cloud-based operations, maintaining documentation, and generating performance reports. Providing… Show more Responsible for designing and deploying customized LoRaWAN network architectures, collaborating across functions to ensure scalable and secure networks. Leading infrastructure deployment, optimizing performance, integrating IoT devices, troubleshooting configurations, and managing device provisioning and monitoring. Implementing robust security measures, upgrading base stations, overseeing cloud-based operations, maintaining documentation, and generating performance reports. Providing mentorship, supervising data pipeline development for efficient data delivery, ensuring data integrity, and managing device manufacturing processes. Show less

U33/20-28 Maddox St, Alexandria Nsw 2015

Created and managed customer tickets in the ITSM system (JIRA Service Desk) for queries via phone or email. Prepared, administered, tracked, and updated support desk tickets from initial call to closure. Provided rudimentary IT support, including MS Office, Email, Active Directory, internet, intranet, printer support, and directory navigation. Supported presales and solutions activities through surveys, field tests, and mini gateway installations and maintenance. Designed testing processes and… Show more Created and managed customer tickets in the ITSM system (JIRA Service Desk) for queries via phone or email. Prepared, administered, tracked, and updated support desk tickets from initial call to closure. Provided rudimentary IT support, including MS Office, Email, Active Directory, internet, intranet, printer support, and directory navigation. Supported presales and solutions activities through surveys, field tests, and mini gateway installations and maintenance. Designed testing processes and stress-testing strategies for IoT devices, supported activation and registration of IoT devices on the Sigfox Network, and tested interoperability of IoT platforms. Contributed to continuous improvement and support processes and developed test procedures to compare various IoT protocols. Show less

Sydney, Australia

Nepal

Integrated Fault Management System (FMS) and developed tools and scripts. Prepared technical proposals for clients and performed troubleshooting to resolve telecom network issues. Monitored live networks, provided upgrades, and integrated third-party products. Ensured 24×7 customer support and efficient project delivery. Managed OSS system configurations to meet customer specifications.

Nepal

Handled onsite surveys, installations, testing, commissioning, and maintenance of Telecom equipment. Provided remote and on-site technical support, integrated network elements with Mobile Switching Centre (MSC) and Media Gateway (MGW), and created capacity planning standards for network expansion. Conducted proof of concept testing and network design validation, assessed L2/L3 IP test plans, and analysed performance data using performance management software. Identified performance degradation… Show more Handled onsite surveys, installations, testing, commissioning, and maintenance of Telecom equipment. Provided remote and on-site technical support, integrated network elements with Mobile Switching Centre (MSC) and Media Gateway (MGW), and created capacity planning standards for network expansion. Conducted proof of concept testing and network design validation, assessed L2/L3 IP test plans, and analysed performance data using performance management software. Identified performance degradation factors within the core network and improved network operations through monitoring, securing configured data, and routine audits of software and hardware resource utilization. Show less

Master'S Degree, Computer Networking And Network Security, Distinction

Bachelor'S Degree, Electronics & Communication Engineering