Binod Jain Email & Phone Number

Auckland, New Zealand

• Skills: Information Technology | Cloud phone | Salesforce | Customer Relationship Management (CRM) | Relationship Building · Sales · Account Management · Communication
• Assisted business customer with ICT products according to business requirements and closing delas with spark partners.
• Extensive previous sales experience within the ICT industry including cloud marketplace, ICT equipment’s, Microsoft, Managed Data etc.
• Encourage, promote, and book Innovation studio visit for IoT and networking device for customers.

Manukau, Auckland, New Zealand

• Managing Spark Retail Store (Manukau Super Center & Manukau Mall). Coaching team members with spark platform, sales and technical knowledge,
• Monitoring team performance and ensuring duties are performed efficiently.
• Working very closely with another spark hub regarding ICT and IoT products enquires
• Handling customer issues and employee disputes

Manukau, Auckland, New Zealand

• Act as a trusted advisor to SME & High Values clients, providing consultation on ICT solutions, digital transformation, and technology adoption.
• Attend industry events, conferences, and networking opportunities to promote Spark's brand and build a strong professional network.
• Collaborate closely with internal teams, including products development
• Conducted comprehensive presentations to clients on the benefits and features of cloud phone, ICT and BIS solutions.

Auckland, New Zealand

• Managed 250 customers in SME portfolio Function as a trusted advisor, providing consultation on spark telco, IT and IoT solutions.
• Achieved top ranking in Voice of Customer (VOC) and consistently grew net reviews across the national Spark channel.
• Managed a portfolio of small and medium-sized enterprise (SME) clients and exceeded quarterly sales targets with 4 hub KPIs.

Auckland, New Zealand

• Demonstrated ability in client relationship management, consistently delivering exceptional service and fostering long-term partnerships with property development clients.
• Utilized SharePoint and DocuSign for organizing documents, managing contracts, and helping collaboration.
• Managed relationships, including developers, investors, and contractors, resulting in a 20% increase in client retention and a 15% growth on portfolio

Auckland, New Zealand

Prospecting and Lead Generation, Sales Presentations, Negotiation and Closing Deals

Auckland, New Zealand

Communication Strategy Development, Brand Management, Evaluation and Measurement

Graduate Diploma In Computing, Information Technology

Activities and Societies: Unitec Student Football Club Graduate Diploma In Computing

Diploma In Computing Application