System Management and Maintenance:Responsible for the management and maintenance of the company's core business systems, ensuring high availability and stability of all systems.Developed and implemented system update and upgrade plans to ensure that the company uses the latest and most secure technologies, improving system availability to 99.9%.Project Management and Implementation:Directed and led multiple large-scale IT projects, including data migration within the company, the construction of a big data analysis platform, and the integration of genomic data processing systems.Worked with cross-functional teams to ensure that projects were completed on time and on budget, while meeting and exceeding business needs, and the project completion rate remained above 95%.Data Security and Compliance:Developed and implemented the company's data management and protection strategies to ensure compliance with global and local regulatory requirements (such as GDPR and HIPAA).Implemented high-level network security measures, including firewalls, intrusion detection systems, and data encryption, successfully reducing the risk of data leakage.Innovation and Optimization:Promoted the trial and application of new technologies, such as cloud computing, machine learning, and blockchain, to enhance the company's competitiveness in the biopharmaceutical field, and increased the project innovation rate by 15%.

System Optimization:Led the team to optimize the company's internal IT infrastructure, including hardware, software and network, significantly improved system performance and work efficiency, and reduced system failure time by 20%.Technical Support:Provided efficient technical support services, promptly resolved IT problems encountered by employees in their daily work, improved customer satisfaction, and reduced the average response time by 30%.

Daily maintenance: Participate in the daily maintenance and support of the company's IT system to ensure the normal operation of the system and business continuity.User training: Help train new employees to use the company's system and software to improve overall work efficiency. The satisfaction rate of training courses has reached more than 90%.

Enter and manage data to ensure data accuracy and completeness to support business decisions.Perform basic data analysis tasks and generate reports to provide key business insights to the team and help optimize processes.Introduced new data management tools to reduce data entry errors and improve work efficiency.