Bino Samuel Email & Phone Number

Sharjah Emirate, United Arab Emirates

Al Quoz Industrial Area 3, Dubai, United Arab Emirates

Dubai, United Arab Emirates

1. Develop and implement quality management systems, policies and procedures to ensure consistent service delivery and customer satisfaction in housekeeping.2, Collaborate with other departments to establish and maintain quality standards specifically for housekeeping operations.3. Develop and oversee comprehensive training programs for housekeeping staff, focusing on technical skills.4. Develop strategies to improve the overall customer experience in relation to housekeeping… Show more 1. Develop and implement quality management systems, policies and procedures to ensure consistent service delivery and customer satisfaction in housekeeping.2, Collaborate with other departments to establish and maintain quality standards specifically for housekeeping operations.3. Develop and oversee comprehensive training programs for housekeeping staff, focusing on technical skills.4. Develop strategies to improve the overall customer experience in relation to housekeeping, exceeding customer expectations. Show less

Dubai, United Arab Emirates

1. Assess employees’ skills, talents, performance and productivity and prepare written evaluation with advice for improvement.2. Oversee the training in all key areas of cleaning operations, including cleaning training, materials handling and stocking.3. Research new training materials and supplies that might enhance training procedures and provide value to the customer.4. On-board new hires and assign them to training sessions. 5. Identify future training materials and create… Show more 1. Assess employees’ skills, talents, performance and productivity and prepare written evaluation with advice for improvement.2. Oversee the training in all key areas of cleaning operations, including cleaning training, materials handling and stocking.3. Research new training materials and supplies that might enhance training procedures and provide value to the customer.4. On-board new hires and assign them to training sessions. 5. Identify future training materials and create curriculum to facilitate that training.6. Search for gaps in training materials or content that should be filled to ensure safety and productivity among staff members. Show less

Abu Dhabi, United Arab Emirates

1. Leadership and Supervision: Oversee the daily operations of the housekeeping department, including managing a team of housekeeping staff, assigning tasks, and ensuring efficient workflow. 2. Quality Control: Maintain high cleanliness and maintenance standards throughout the hotel apartment by conducting regular inspections, implementing quality control measures, and addressing any issues promptly. 3. Inventory Management: Monitor and manage housekeeping supplies and equipment… Show more 1. Leadership and Supervision: Oversee the daily operations of the housekeeping department, including managing a team of housekeeping staff, assigning tasks, and ensuring efficient workflow. 2. Quality Control: Maintain high cleanliness and maintenance standards throughout the hotel apartment by conducting regular inspections, implementing quality control measures, and addressing any issues promptly. 3. Inventory Management: Monitor and manage housekeeping supplies and equipment inventory, ensuring adequate stock levels and coordinating with suppliers for timely replenishment.4. Training and Development: Train and develop housekeeping staff on cleaning techniques, safety procedures, and guest service standards to ensure exceptional service delivery and professionalism. 5. Guest Satisfaction: Focus on guest satisfaction by ensuring clean and well-maintained guest rooms and public areas, promptly addressing guest requests or concerns, and maintaining a positive and friendly attitude. 6. Budget Oversight: Assist in budget planning and monitor housekeeping expenses to ensure efficient resource allocation and cost control while maintaining quality standards. Show less

Abu Dhabi, United Arab Emirates

1. Team Management: Supervise and coordinate the activities of housekeeping staff, including room attendants, public area cleaners, and laundry personnel, to ensure efficient and smooth operations. 2. Cleaning Standards: Ensure that all guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness, hygiene, and tidiness. 3. Training and Development: Provide training and guidance to housekeeping staff, including on cleaning techniques… Show more 1. Team Management: Supervise and coordinate the activities of housekeeping staff, including room attendants, public area cleaners, and laundry personnel, to ensure efficient and smooth operations. 2. Cleaning Standards: Ensure that all guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness, hygiene, and tidiness. 3. Training and Development: Provide training and guidance to housekeeping staff, including on cleaning techniques, safety procedures, and guest service standards, to enhance their skills and ensure consistent quality service. 4. Inspections and Maintenance: Conduct regular inspections of guest rooms and public areas to ensure adherence to cleaning standards and identify maintenance or repair needs. Coordinate with the maintenance team for prompt resolution of issues. 5. Inventory Control: Monitor and manage housekeeping supplies, including cleaning products, linens, and guest amenities. 6. Maintain accurate inventory records and coordinate with the procurement team for timely replenishment. 7. Guest Satisfaction: Respond to guest requests, inquiries, and concerns related to housekeeping, ensuring prompt and satisfactory resolution. Foster a positive and friendly atmosphere to enhance the overall guest experience. Show less

Abu Dhabi, United Arab Emirates

1. Administrative Support: Provide administrative assistance to the housekeeping department, including managing schedules, coordinating staff activities, and maintaining department records and documentation. 2. Communication and Coordination: Serve as a liaison between housekeeping staff, other hotel departments, and guests, facilitating effective communication and ensuring smooth coordination of housekeeping operations. 3. Room Assignment and Inventory Management: Coordinate room… Show more 1. Administrative Support: Provide administrative assistance to the housekeeping department, including managing schedules, coordinating staff activities, and maintaining department records and documentation. 2. Communication and Coordination: Serve as a liaison between housekeeping staff, other hotel departments, and guests, facilitating effective communication and ensuring smooth coordination of housekeeping operations. 3. Room Assignment and Inventory Management: Coordinate room assignments for housekeeping staff, ensuring optimal workload distribution. Assist in managing housekeeping supplies, linens, and guest amenities inventory, and coordinate with suppliers for timely replenishment. 4. Quality Control: Assist in maintaining high cleanliness standards by conducting regular inspections of guest rooms and public areas, identifying areas for improvement, and taking necessary corrective actions. 5. Reporting and Analysis: Prepare reports and analyze data related to housekeeping operations, such as occupancy rates, cleanliness scores, and guest feedback, to identify trends and areas for improvement. 6. Guest Assistance: Address guest requests, inquiries, and concerns related to housekeeping, ensuring prompt and satisfactory resolution. Provide a high level of guest service and ensure guest satisfaction. Show less

Lean Six Sigma In Black Belt, Quality Control

Customer Relationship Management, Customer Relationship

Lean Six Sigma In Green Belt, Quality Control

Diploma Of Education, Hospitality Administration/Management

Higher Secondary, Management Science

Bachelor Of Business Administration - Bba, Business Administration And Management, General